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8.6 / 10 Guest Rating

Hilton Guatemala City

Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015, Santa Catarina Pinula, GT

Hilton Guatemala City - main view

About the Property

Experience a luxurious retreat at Hilton Guatemala City, where comfort meets elegance in a stunning Colonial setting.

Recreational Amenities
Unwind and recharge with our outdoor pool and state-of-the-art fitness center. Enjoy your leisure time while relishing the serene environment.

Culinary Delights
Savor exquisite meals at Restaurante Las Ventanas, or opt for 24-hour room service for a cozy in-room dining experience. Start your day right with our delicious buffet breakfast available every morning.

Business and Event Facilities
Perfect for business travelers, our hotel boasts 49,729 square feet of flexible conference space, including 12 equipped meeting rooms. Complimentary self-parking makes your stay even more convenient.

Elevate your stay in Santa Catarina Pinula and book your room at Hilton Guatemala City today!

Facilities & Amenities

Fitness facilities
Front entrance ramp
Health or beauty spa nearby
24-hour front desk
Garden
Luggage storage
Designated smoking area
Elevator
Fitness facilities
ATM/banking

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. A car is recommended for transportation to and from this property. Contactless check-out is available.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 2 Queen Beds, Patio - Photo 1
Room, 2 Queen Beds, Patio - Photo 2
Room, 2 Queen Beds, Patio - Photo 3
Room, 2 Queen Beds, Patio - Photo 4
Room, 2 Queen Beds, Patio - Photo 5
Room, 2 Queen Beds, Patio - Photo 6
1/6

Room, 2 Queen Beds, Patio

2 Queen Beds323-sq-foot room with a balcony/patio Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

30 m2
Sleeps 3
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

2 QUEENS PATIO

Non-refundable
Room Only
20% OFF$322.98

$258.38

Includes taxes & fees

2 QUEENS PATIO

Non-refundable
Breakfast Included
20% OFF$368.05

$294.44

Includes taxes & fees
Deluxe Room, 1 King Bed - Photo 1
Deluxe Room, 1 King Bed - Photo 2
Deluxe Room, 1 King Bed - Photo 3
Deluxe Room, 1 King Bed - Photo 4
1/4

Deluxe Room, 1 King Bed

1 King Bed269 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

Deluxe Room, 1 King Bed

Non-refundable
Room Only
20% OFF$291.75

$233.4

Includes taxes & fees

1 KING BED DELUXE ROOM

Non-refundable
Breakfast Included
20% OFF$353.03

$282.42

Includes taxes & fees
Room, 1 King Bed, Accessible - Photo 1
Room, 1 King Bed, Accessible - Photo 2
Room, 1 King Bed, Accessible - Photo 3
Room, 1 King Bed, Accessible - Photo 4
Room, 1 King Bed, Accessible - Photo 5
Room, 1 King Bed, Accessible - Photo 6
Room, 1 King Bed, Accessible - Photo 7
1/7

Room, 1 King Bed, Accessible

1 King Bed269 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

Room, 1 King Bed, Accessible

Non-refundable
Room Only
20% OFF$277.5

$222

Includes taxes & fees

1 KING BED ACCESSIBLE ROOM

Non-refundable
Breakfast Included
20% OFF$338

$270.4

Includes taxes & fees
Executive Room, 1 King Bed - Photo 1
Executive Room, 1 King Bed - Photo 2
Executive Room, 1 King Bed - Photo 3
Executive Room, 1 King Bed - Photo 4
1/4

Executive Room, 1 King Bed

1 King Bed269 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

1 KING BED EXECUTIVE FLOOR

Non-refundable
Room Only
20% OFF$345.51

$276.41

Includes taxes & fees

1 KING BED EXECUTIVE FLOOR

Non-refundable
Breakfast Included
20% OFF$390.58

$312.46

Includes taxes & fees
Junior Suite, 1 King Bed - Photo 1
Junior Suite, 1 King Bed - Photo 2
Junior Suite, 1 King Bed - Photo 3
Junior Suite, 1 King Bed - Photo 4
Junior Suite, 1 King Bed - Photo 5
Junior Suite, 1 King Bed - Photo 6
Junior Suite, 1 King Bed - Photo 7
1/7

Junior Suite, 1 King Bed

1 King Bed377 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

1 KING BED JUNIOR SUITE

Non-refundable
Room Only
20% OFF$398.08

$318.46

Includes taxes & fees
Executive Room, 2 Queen Beds - Photo 1
Executive Room, 2 Queen Beds - Photo 2
Executive Room, 2 Queen Beds - Photo 3
Executive Room, 2 Queen Beds - Photo 4
1/4

Executive Room, 2 Queen Beds

2 Queen Beds323 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

30 m2
Sleeps 3
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

2 QUEEN BEDS EXECUTIVE FLOOR

Non-refundable
Room Only
20% OFF$360.53

$288.42

Includes taxes & fees
Deluxe Room, 2 Queen Beds, Patio - Photo 1
Deluxe Room, 2 Queen Beds, Patio - Photo 2
Deluxe Room, 2 Queen Beds, Patio - Photo 3
Deluxe Room, 2 Queen Beds, Patio - Photo 4
1/4

Deluxe Room, 2 Queen Beds, Patio

2 Queen Beds323-sq-foot room with a balcony/patio Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

30 m2
Sleeps 3
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

2 QUEEN BEDS DELUXE WITH PATIO

Non-refundable
Room Only
20% OFF$322.98

$258.38

Includes taxes & fees

2 QUEEN BEDS DELUXE WITH PATIO

Non-refundable
Breakfast Included
20% OFF$368.05

$294.44

Includes taxes & fees
Room, 1 King Bed, Corner - Photo 1
Room, 1 King Bed, Corner - Photo 2
Room, 1 King Bed, Corner - Photo 3
Room, 1 King Bed, Corner - Photo 4
Room, 1 King Bed, Corner - Photo 5
Room, 1 King Bed, Corner - Photo 6
1/6

Room, 1 King Bed, Corner

1 King Bed269 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

Corner King Room

Non-refundable
Room Only
20% OFF$383.8

$307.04

Includes taxes & fees
Room, 1 King Bed - Photo 1
Room, 1 King Bed - Photo 2
Room, 1 King Bed - Photo 3
Room, 1 King Bed - Photo 4
Room, 1 King Bed - Photo 5
Room, 1 King Bed - Photo 6
Room, 1 King Bed - Photo 7
Room, 1 King Bed - Photo 8
Room, 1 King Bed - Photo 9
1/9

Room, 1 King Bed

1 King Bed269 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Accessible bathtubNon-Smoking

25 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

Room, 1 King Bed

Non-refundable
Room Only
20% OFF$263.29

$210.63

Includes taxes & fees

1 KING BED

Non-refundable
Breakfast Included
20% OFF$322.98

$258.38

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
Suite, 1 Bedroom - Photo 6
Suite, 1 Bedroom - Photo 7
1/7

Suite, 1 Bedroom

1 King Bed377 sq feet Layout - Bedroom and sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

35 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

1 KING BED 1 BEDROOM SUITE

Non-refundable
Room Only
20% OFF$383.08

$306.46

Includes taxes & fees
Room, 2 Queen Beds - Photo 1
Room, 2 Queen Beds - Photo 2
Room, 2 Queen Beds - Photo 3
Room, 2 Queen Beds - Photo 4
Room, 2 Queen Beds - Photo 5
Room, 2 Queen Beds - Photo 6
Room, 2 Queen Beds - Photo 7
Room, 2 Queen Beds - Photo 8
Room, 2 Queen Beds - Photo 9
1/9

Room, 2 Queen Beds

2 Queen Beds323 sq feet Layout - Separate sitting areaRelax - In-room massage availableInternet - WiFi and wired internet access Entertainment - Smart television with cable channelsFood & Drink - Coffee/tea maker and 24-hour room service Sleep - Select Comfort bed, Egyptian cotton linens, a down duvet, a pillow menu, and blackout drapes/curtains Bathroom - Private bathroom, bathtub or shower, bathrobes, and a hair dryerPractical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) available on requestComfort - Air conditioning and daily housekeepingAccessibility - Area rugs in roomNeed to Know - No cribs (infant beds) availableNon-Smoking

30 m2
Sleeps 3
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerBathrobeDesk

Room, 2 Queen Beds

Non-refundable
Room Only
20% OFF$277.5

$222

Includes taxes & fees

2 QUEEN BEDS

Non-refundable
Breakfast Included
20% OFF$338

$270.4

Includes taxes & fees

Guest Reviews

8.6
Excellent132 verified reviews
AI Summary

Guests highly rate the beautiful place and frequently praise the excellent breakfast.

Categories

Cleanliness8.2
Service9.0
Location8.8
Room Quality8.3
Amenities8.5
Value for Money8.4
Food and Beverage9.0
Overall Experience8.5

Select topics to read reviews

O
OttosaSA
Verified booking
family with young children
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0

The service at the restaurant was very good specis Mr Stiven, he was very professional and efficient at work. We appreciate very much his attentions.

Helpful?
D
DusanusUS
Verified booking
young couple
Standard Room
Stayed in Apr 4, 2025

"Exceptional"

10.0
Helpful?
C
Carmela
Verified booking
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

No me gustó la comida

Helpful?
L
Lesbia
Verified booking
partner
Standard Room
Stayed in Mar 24, 2025

"Exceptional"

10.0

Wonderful start to our honeymoon ❤️

Helpful?
A
AnagtGT
Verified booking
young couple
Standard Room
Stayed in Mar 1, 2025

"Superb"

9.0
Helpful?
J
Juan
Verified booking
family
Standard Room
Stayed in Feb 28, 2025

"Excellent"

8.0

The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training

Helpful?
P
PaulgtGT
Verified booking
young couple
Standard Room
Stayed in Feb 24, 2025

"It wasn’t worth it."

1.0

We didn’t feel well taken care of. When making the reservation, they asked if we were celebrating something special, and we mentioned that it was our wedding night. We expected a special touch, but we didn’t receive anything, which would have added to our experience. Additionally, we weren’t satisfied with the service from the hosts, and the food wasn’t very good.

Helpful?
M
mickbW9836JPCURAÇAO
Verified booking
Couples
Standard Room
Stayed in Feb 23, 2025

"Good hotel"

8.0

Not bad not great. Room spacious but little dated. Executive lounge is oke and breakfast was good. Location was little ride from city center. The pool was really really cold and not possible to swim since the tarp was over to cover. Diamond member got room upgrade

Helpful?
A
AndresgtGT
Verified booking
review category business travellers
Standard Room
Stayed in Feb 11, 2025

"A nice place to stay with all the necessary areas"

9.0

The place is very nice and clean.

Helpful?
J
J8897XHrobinb
Verified booking
Couples
Standard Room
Stayed in Feb 9, 2025

"Don't bother"

4.0

Location was awful, nothing interesting nearby. Getting from zona 10 to hotel (approx 5-8 miles) took two hours. Upon arrival, TV didn't work. Two hours later was fixed. Bathroom tiles chipped, with some mold. Tub enamel was also chipped. Shower head corroded. Standing water on floor under bathroom sink. Fortunately, we only stayed overnight, leaving early the next morning. One positive, decent food in restaurant.

Helpful?
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