Sleep Inn Rockville

Staff was friendly, the bed comfortable. Good stay overall!

Safe, quiet, and affordable.

Mouse No one at check in desk

The back door was not locked at night. The carpet hallway and room are dirty, despite being brown color still showing dirtiness:could be seen. Television is old at room and at the lounge area. lounge seat are so dirty we cannot sit on it. It needs some tlc. and spider at the breakfast area.

It's a terrible experience because this is my first time have a mouse live with me in a room of inn/hotel. In the middle night mouse/mise kept running around on the TV table and even nibbling at the coffee bags the hotel had provided. These sounds woke us up and made it difficult for us to sleep, fearing it would crawl into our bed. Unaware of how many mice there were, we were hesitant to get out of bed and close our suitcases and other luggage. Next morning we checked the room found there was a mousetrap in the corner of the room and coffee bag chewed by rats, I think the hotel knew there was a rat in the room but they didn't bother to tell us. we complained to the front desk, the guy said you booked at Expedia so you should discuss with Expedia, I didn't what I should say because my English isn't good enough, I think it could be the point she thought. Fortunately, my son study at this city, when he called Expedia, they call this inn immediately, but no one responded the phone. Expedia stuff suggested us directly contact with this inn. Then we drive to this inn and my son discussed with the front desk, she asked us did you call Expedia, we said Expedia got our report and called you but no one response, she had no choice but to refund us the money.

Bed sheets had blood splatters on the told front desk handed me a sheet

Ok