Extended Stay America Suites - Pensacola - University Mall

Location

Got to the room to find someone sleeping in one of the beds. Hotel was booked up so we had to find other accommodations.

Very worn out. Had a kitchen with nothing in it

Large refrigerator

This place is in the Motel 6 category. I would never recommend anybody stay here. It smelled like chemicals that were trying to cover other issues. My dog spilled the little water on the carpet and I blotted it with a towel and the towel was embarrassingly dirty. All the carpets are filthy. Garbage is overflowing in the parking lot. I stayed in Stay America closer to the university which is seemingly new and of course wonderful and designed to their concept. This property is obviously purchased. There was actually no silverware cups saucers even plastic cups in my room.

it was close to the hotel

moldy, reeked of cigarettes even though I paid for a non smoking room, the staff was rude to the complainants made

Good location

No phones. Advertise good breakfast, breakfast was a hard small muffin and coffee.

Moley musty room. And a $150 key deposit that I'm hoping to get back 1 day. Soon?

For the price that I paid, the place looks old and ran down. Nothing was upgraded. There was a stove as mentioned, there was no accessories to use if I wanted to cook. Not a spoon plate coffee pot or nothing in site. The carpets are horrible. The afternoon clerk has a attitude and not friendly at all. I stayed here years ago and the service and quality was 100 percent thats why I came back. After this stay I will go elsewhere.