Extended Stay America Suites - Pensacola - University Mall

The location and the friendly staff

I never had a working stove from the very first day I checked in which was March 4th. I gave up asking about it because to me it seemed like it wasn’t a priority to them to get that fixed during my stay here. The only reason I stayed was because I didn’t have a car to just leave otherwise I would have gone to a cheaper hotel that didn’t have a stove included in the price since that’s basically what I was using during my entire stay here.

El personal fue muy amable y atento. Nos hicieron la estancia mucho más cómoda

This place is absolutely disgusting. First things first dirty used needles laying in front of the door. Many needle caps and needles throughout the parking lot. Making it unsafe for pets. Roaches bed bugs and drug addicts

Roaches drug needles and rude staff

The staff here 10/10 didn’t meet a single person who wasn’t willing to help me. The rooms were very nice and furnished. I’d say it’s your best bang for your buck.

Didn’t really have an issues

The smell of the rooms, the loudness of other guests staying, the constant police cars sitting in parking lot

I did not take breakfast and the was to old, carpet nasty with holes and the toilet dirty.