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8.8 / 10 Guest Rating

TownePlace Suites Chicago Naperville

1843 W Diehl Rd, Naperville, Illinois, 60563, Naperville, US

TownePlace Suites Chicago Naperville - main view

About the Property

Recreational Amenities: Enjoy the indoor pool, outdoor tennis court, and fitness center.

Complimentary Buffet Breakfast: Start your day with a delicious meal served daily.

Convenient Location: Close proximity to various attractions including Odyssey Fun World and Blackwell Forest Preserve.

Experience comfort and convenience at TownePlace Suites Chicago Naperville. Reserve your stay now!

Facilities & Amenities

Free breakfast
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night ยท 2 adults

Available Rooms

Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
Suite, 1 Bedroom - Photo 4
Suite, 1 Bedroom - Photo 5
1/5

Suite, 1 Bedroom

2 Queen Beds and 1 Double Sofa Bed410 sq feet Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 32-inch LCD TV with cable channelsFood & Drink - Kitchen with refrigerator, stovetop, microwave, and dishwasherSleep - Bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryerPractical - Free local calls, double sofa bed, and sofa bed; cribs (free) available on requestComfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioningAccessibility - Low-height view port in doorEco-friendly - Energy-saving switches, recycling bin, and LED light bulbsNeed to Know - Limited housekeepingNon-Smoking

38 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

1 Bedroom Suite, 2 Queen, Sofa bed

Free cancellation
Before Jun 28 (2 days)
Breakfast Included
20% OFF$367.48

$293.98

Includes taxes & fees

Guest Reviews

8.8
Excellent111 verified reviews
AI Summary

Guests highly rate the spacious rooms and frequently praise the friendly staff.

Categories

Cleanliness6.5
Service9.9
Location9.3
Room Quality7.9
Amenities9.3
Value for Money8.9
Food and Beverage9.3
Overall Experience9.3

Select topics to read reviews

F
felicia
Verified booking
friends
Standard Room
Stayed in Sep 17, 2025

"Exceptional"

10.0

My home away from home when I'm in town...no complaints ever!!!!

Helpful?
B
Barkos
Verified booking
partner
Standard Room
Stayed in Sep 1, 2025

"Exceptional"

10.0

Rooms were spacious and clean. The staff was friendly and welcoming.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Aug 20, 2025

"Enjoyable stay"

10.0

This day was great. I would definitely stay at this place again and I will definitely recommend it.

Helpful?
M
Mai Der
Verified booking
family
Standard Room
Stayed in Jul 30, 2025

"Good"

2.0

Arrived at 3:20pm and was told our room wasn't ready. The manager, Derek, told us to give them 15min the room is still being cleaned. We said okay and waited in the lobby for an hour and decided to just leave and come back. Derek said 3 housekeepers are working on the room as a big mess was left from previous booking. Upon returning (3 hrs later) there were crumbles all over the counter, floor wasnt vaccumed, all bedside tables were not wiped down and sticky. Plastic shower liner was moldy. Bedsheets didn't appear to changed...NEVER AGAIN.

Helpful?
J
Jannell
Verified booking
family
Standard Room
Stayed in Jul 20, 2025

"Good"

6.0

It was ok

Helpful?
C
Chuchi
Verified booking
Standard Room
Stayed in Jul 17, 2025

"Excellent"

8.0

Good customer service.

Helpful?
N
Narahari
Verified booking
Standard Room
Stayed in Jul 6, 2025

"Slightly disappointed but hotel is ok"

6.0

Asked for daily change on checking in, had to ask next day again? What was the point in asking at check in? Side door was locked even when swipe showed green. Had to ask for sheets and pillows for addl guest booked.

Helpful?
M
Mike
Verified booking
partner
Standard Room
Stayed in Jun 15, 2025

"Excellent"

8.0

I liked it because first of all it was pet friendly. Very convenient. Staff was nice. The only thing that was not good was our room wasnโ€™t ready. But to make it up we were given another room with a free upgrade. That was great. So we will be back again.

Helpful?
A
Ahmed Adnan Abdulr
Verified booking
family
Standard Room
Stayed in May 31, 2025

"Good"

6.0

The staff weee nice. But my experience was bad. The first time we entered there was a row with a client. Then our room kept being held up. Another family came and their reservation was canceled. We ended up getting our room at 04:30 pm. The staff were apologetic but hapless and they ended up upgrading our room. The room was nice but the shower box was cracked and had stains.

Helpful?
R
Rebecca
Verified booking
family
Standard Room
Stayed in May 1, 2025

"Good"

6.0

Hot tub and pool was closed. The kids playing on the basketball court were extremely loud in the morning. Breakfast options were very limited. Parking limited. Very disappointing overall.

Helpful?