Extended Stay America Suites - Orange County - Lake Forest

Good

Leaving and never going back, it's a shit hole.

Everything, could never get clean towels, it was a pig swamp. Grap and go was a sham. For four days hallways were never cleaned up. Trash coming out of closets and dirty dishes and towels and toaster by elevator. The manger should be fired!!!

Location only

Dirty, place

Nothing

Nothing, zero biggest rip off

Could not complain when we first entered. Phone was dead. Had to go to front desk to request towels and soap. Front desk was busy folding batch of towels. Room in total disaster. Whatever repair on wall not painted. Mattress ripped. Mashed my fingers opening cabinet doors ( poor design). Toilet clogged twice. Plunger collapsed had to go to front desk for help. Told help would not be available for an hour. Few hours later had to to go to front desk demanding help. Dirty towels in hallway. Looked spoiled from probably another toilet backup. After toilet backup room very unsanitary. We couldn’t stay another night. I probably could go on and on but limited to how much I could type here.

The location and the cleanliness of rooms . Also on-site laundry and vending machines .

The beds were uncomfortable, the check in process staff should be more knowledgeable

I have no good comments, so I alleviated as it is.

Then, I met a reservation online show up at the location. There was no room available, nice job

Its 1 mile from my 89 yr mother who is in a board and 💅

The hallway carpet on 2nd floor was kind of stained!