Mercure Kakadu Crocodile

Emplacement, personnel, grande chambre

Plomberies vétustes dans les chambres. Service long (beaucoup d'attente) au restaurant

Great Location and the wait staff at the restaurant were great

I feel the resort is a little tired particularly the beds very uncomfortable

The property was well located for the activities we wanted to do in Kakadu. The room was clean, comfortable and well equipped.

The wifi was variable so we did not use it.

Soft bed and helpful and respectful maintenance staff who replaced a broken tv that had been clearly damaged prior to our arrival.

Dated property, overpriced,.rude unhelpful disrespectful hospitality staff.

Lovely room around beautiful water gardens. Comfortable bed. Food in restaurant was amazing using local ingredients.

Nothing

The kids loved the welcome gifts and the crocodile shape of the hotel. The pool was excellent after a long hot day walking. The location is great, access to Kakadu was perfect.

A few more kids food options would have been good for dinner.

Perfect location to access all the local attractions. The restaurant was fantastic and the staff even better.

The room was great ,so spacious but the bathroom was a little dated. A simple freshen up and remove the step in shower over bath, make it a walk in shower for people that are not so young and agile.

N/a

Inner area needs maintenance

Breakfast was very good. Resturant was also very good for dinner except a few of the local foods on the menu were not available (Barramundi was excellent though)

All very good.

The beds are comfortable and there are washer and dryer in the hotel. Supermarket is 5mins walk away (but it closes at 1pm on Saturday and whole day on Sunday). The crocodile plushies are cute.

The hotel is dated, things in the room looked worn and the window is dusty. While there are 2 washer and 2 dryers in the laundry room, only 1 washer and 1 dryer is working. TV wasn’t connected to internet, wifi in the facility was so slow that it is impossible to use. Once we returned to the room in the afternoon and there was no water supply from the tap (include toilet flush and shower) in the room till 4pm. The birds get noisy once the sky turns dark and they remain so till late in the night. The pool is deep and may not be suitable for young children. For the amount paid, we expected more from the hotel. We stayed for 3 nights and were disappointed.