The Stoneleigh, Autograph Collection

Under construction awful no bar no lobby dirty rooms messy pool

Clean room, very nice stay!

Nothing - It was not what was on the website and nobody told me that the ground floor was under reconstruction.

Everything - I was not told before I broke that the ground floor and all common parts were a construction site. I would not have stayed here had i known

This was a very strange hotel experience. The staff almost completely ignored me from the moment I got out of the taxi when the valet didn't even look up from his phone to greet me. The staff was often sitting/standing together chatting and never greeted me (or anyone). I love a historic property and wanted to like this place. I won't be back.

I had a wonderful stay but the price of the room and especially the parking fee of 50 dollars a day (plus tips for the valet) were way too high, I had no idea the parking was the price it was. It was not clear on the reservation and there were so many added fees iit almost doubled the cost. There are other comparable hotels not nearly that expensive. It’s a lovely old hotel but I won’t be staying there again.

The front desk, cleaning and bar staff are an asset to the hotel. Please note that this rating is no reflection on the staff, which are the best aspect of the hotel. They are helpful, courteous and positive in how they approach customers and their work. The Stonleigh is in an old building, which we appreciate and are drawn to. The room we had was lovely. Spacious. Big bed. Nice sized bathroom. The room’s lighting is terrible. Two night table lights, a desk lamp, a bathroom light and one freestanding not very bright light. The room was dark and gloomy. I understand someone in finance is looking to cut back on electricity expenses. Such a nicely designed room was depressing to be in. The bathroom did not have an exhaust fan, basic for many hotels. Most hotels we stay in provide a coffee maker in the room. There is coffee in the lobby in the morning. Sometimes you want a cup later in the day. Coffee and tea in the room is basic for many hotels. The interim physical fitness facility had nothing to offer. Two aerobic machines and a few, very few free standing weights. I realize it is interim, but not good. Pool is OK. The sitting area by the pool is pleasant with comfortable chairs and chaises. Next comment is no fault of the hotel, but something for potential guests to be aware of. The area around it is desolate, just many cold looking hotels and other buildings. No coffee shops, bakeries or stores to window shop and enjoy walking around the neighborhood. I realize that this is Dallas, but the area is highly uninteresting. A few blocks away is the outrageously expensive Crescent Hotel shops/mall. I understand that the hotel is being renovated. Hopefully they will take some of these thoughts into account

The valet at the Stoneleigh, Manny in particular, was 5 stars. Manny was very attentive, friendly, quick to get the car, and a joy to interact with.

It was so noisy from the loud ice machine, rowdy guests, sports bar outside our window and street racing. We could barely sleep

Staff was so friendly and helpful. Bed was comfy and room was very clean.