Hyatt Place Fort Worth / Cityview

Nice room and breakfast was great

Bathroom height was a little short and small in size but functional. I’m 6’1’’ so it’s just my tall person opinion.

I can’t say much about actually staying at this hotel because when I arrived for check-in they told me they were out of rooms and had overbooked. I booked and prepaid in FEBRUARY for an April visit. They did send us across the street to the Holiday Inn Express - which was fantastic and accommodating, but they couldn’t have bothered to call or email and tell us that we would need to stay elsewhere. What was the point of paying 2 months in advance? The gentleman at the front desk was rude, wasn’t apologetic, nor did he see an issue with just sending us across the street. We booked because this hotel had good reviews and was recommended by the event we were attending. I didn’t expect to get sent across the street with a note. Would never choose to book this hotel again. Photo for proof that I booked in February.

Location was great for where we needed to be and close to numerous restaurants and shops.

Felt like we'd gone back in time 20 years. Room was dated and dirty. Hand soap had been used and put back in the box as if new. Coffee machine was dirty. Bathroom was so small.

The location to where we were visiting and it had two beds and a pull out couch and offered breakfast

The air didn’t seem to work that good, was hot all night. I called before booking and asked about early check-in because we was driving down to attend a funeral and needed somewhere to change the lady I spoke with said as long as the room was available they could accommodate that and I would needed to pay if I checked in early before 10am. We drove straight to the hotel to check-in and change it was 10:45am. The lady at the front desk just keep telling us no we can’t check in early, finally she would allow us but stated it would be an extra $75 on an already over priced room. I told her no thank you and we drive to the funeral to change. We later came back and check in that evening. The next morning we were eating breakfast and a card on the table stated check in early or out late for Hyatt members, I am I Hyatt member. Why don’t that lady tell us that. When checking out she was rude, short and on the phone but stated she was on hold. I don’t know if I want to come to this location

The property is one of the best I’ve ever stayed at. The only problem I had was with booking.com. When I asked to add an extra night they said yes even though they knew they weren’t able too. If it wasn’t for the manager Tiffany at the Hyatt place I would’ve been without a place to stay.

Property is amazing. One of the best.

The location, it was pet friendly, the parking space and the hospitality was awesome.

The price, crazy how you get there over half ur stay and no discount. Traffic was bad so thats why we took forever to get there.