Hyatt Place Ontario/Rancho Cucamonga

Location, other than that nothing else

We arrived just after 2:30 and asked if we could check in Front desk asked us to wait in the lobbby an additional 30 minutes That was very strange The lobby was dirty with stains all over the couches and carpets Furniture looked dirty and worn Same with the elevators Our room was no different everything looked worn down and not properly maintained

Was required to stay at this hotel as part of a soccer tournament - otherwise I would have booked elsewhere. Our room was on the first floor so there was little natural light making the room feel like a cave. The sink is in the same space as the bed which was awkward. The bathroom was small. Breakfast was awful and one of the few healthy items was yogurt which served in a large bowl that was either near empty or empty. The hotel was relatively clean and staff very nice and helpful. Pool area was relatively nice.

Somebody vandalized the fire extinguishers on the sixth floor. The smell was horrible. I could not stay in my room. We were removed to the third floor because it was the only room that was available, the carpet was wet and it had a strong chemical smell. Also, a staff member opened our door without knocking. It was slightly violating. The hotel was very noisy, and the cleanliness was below Standard. The only bright light was Sierra, the front desk girl was excellent.

The excellent location and service provided by the hotel make our stay there complete and enjoyable. The coincident of National Outlet Shopping from 11~14 June make it perfect experience for us. Thank you

Limpio serca del lugar que mi esposo tenia sus lases y muy serca de un sentro comercial muy muy grande. Solo que uno de los elevadores estaba fuera de servicio. Y si era tardado y un poco frustrate esperar varios minutos por el único ascensor y hacia mucho ruido. En lo personal tengo problemas con los asesores. El desayuno muy bien barbado y el café EXCELENTE. SI LO RECOMIENDO SI YO EN LO PERSONAL SI VOLVERÉ A RENTAR HAY MUY MUY LIMPIO 😊😉

El problema de estar esperando el único ascensor ya que el segu do ascensor estaba fuera de servicio y el que tenia que usar hacia mucho ruido yo tengo miedo con los ascensores y eso si fue incomodo . De todo lo demás el personal, desayuno, ubicación, y limpieza EXCELENTE 👌👍

Tout était super, nous avons bien été reçu à l'accueil, le check-in comme le check-out s'est déroulé facilement, aucune contrainte, la chambre était bien pour 4 personnes, par contre nous étions situé trop haut, mais bon pour le prix ce n'était qu'un détail, l'hôtel est propre, je n'y suis pas retourné depuis 2018.

rien à dire

This was the perfect location for us. We go visit our family in California and this location was great! Clean room, pet friendly, the staff was super friendly.

I can't think of anything.

breakfast

no tv service could not get any channels 2 hours later someone came to the room and got it going turned it off and same thing when i turned it back on no channels this was very dissapointing