Springhill Suites Marriott Quail Springs

Staff was wonderful. The property could use some upgrades the hallway smelled like mildew.

Check-in extremely slow. Reserved king suite and receive double queens because desk staff said the kings were dirty & they were short staffed - likely won’t stay at this location again…

Staff was very helpful and attentive.we were a little concerned for the head desk person,(don't remember name) she was trying to get mal functioning outer sliding glass doors to operate.

Oversll experience was average. I would stay again

un expected stay they were awesome

We stay at this property about every 3 months. It is always clean and the staff are great!

Room was good, poor breakfast / service.

We were quite pleased in general. Our only issue was with a sometimes finikey elevator which created laughs rather than annoyance. We plan to visit again any time we're in town.

Not what I would normally expect from a Marriot hotel, but I probably should have expected less based on the price. The hotel could definitely use an update. One of the elevators was not working properly and was not marked in any way so that people would know. There was only one person on staff, from what I could tell, on a very busy day, but she was nice and polite for the amount of stress that she was under taking care of that many people by herself. The room was mostly clean, just outdated and everything felt a little damp from the carpet to the linens. AC worked well, water was hot, and the room had plenty of space.

Staff nice, close to turnpike, restaurants, mall. Problem with toilet - staff receptive to concerns