The Kinmel & Kinspa

Very helpful staff. Beautiful spa with exceptional facilities. Beautiful setting. Great restaurant and very good staff.

The sauna was a bit too hot!!

1. Poor initial service at dinner Fri night...group were just left unattended for circa 15 minutes, not even drink orders taken....staff had to be chased.......also when main meal came, 8 meals arrived, then about 5 minute wait for the 9th person's meal.... 2. Fri night - thai green curry was tasteless .....all other dishes issued to group of about 9 went down well 3. swipe card problem at 1am Sun morning (did not work....heard other guests had similar problems with their swipe cards)...had to wake up night porter 4. being woken by guest shouting outside at 3am to be 'let in'....

The views where incredible, lots of outdoor space, spa facilities where very clean and accommodating. All the hotel was clean all through. Car park was free which is a rarity.

Breakfast room was far too hot. No windows or doors open and the sun was shining outside. Had to wait a while for fresh sausage and bacon to be cooked but the sausage were worth the wait. Cheese board could have been slightly bigger.

Staff attentive and efficient. Decent breakfast

Bit overpriced for standard double room

Clean and comfortable beds. A nice quiet and clean room and en suite. Pleasant and helpful staff. A very nice hotel.

Hard to get taxis from the hotel. So pre book before you go if needed.