Chanya by Ardhi Africa

the property and rooms are very well designed.

the food and coffee leave quite a bit to be desired

Super friendly staff. Clean rooms. Nice communal area. Clean pool. Great buffet breakfast.

Nothing

Absolutely the best aspect of this place is the staff, very professional and friendly. Over the five days we were there, we came to know Josephine and Vincent, running the restaurant, both people who one looks forward to seeing. Food was mostly very good, sometimes excellent. Some delicious curries, and we were happy to see Tanzanian ugale and maharage on the menu. The rooms are OK, but you might want to request a spot to the rear, away from the parking lot and street, possibly with a window providing more natural light. The pool is a great extra. The location is central to several places worth visiting, such as Matureni Falls, if you are interested in more than Kilimanjaro. We would definitely return.

Personal service was great, but management could pay a little more attention to detail. There was no safe in the room, and a dead lightbulb on the veranda was never replaced. Most rooms are dark with little natural light, as noted, perhaps better to the rear, away from the parking lot. I would also suggest that the hotel leave a sign in the bathroom indicating that towels on racks need not be changed daily. And finally a second towel rack of the same type would be helpful.

Everything -staff, rooms, the nature surrounding and grounds, food

Nothing

The property is very beautiful. Well maintained and cared for. The staff is very friendly and welcoming.

The power did go out a few times. That is normal for the area.

Very comfortable, lovely staff all round, beautiful grounds.

Mosquitoes

Rooms were very comfortable and well furnished.

The food was very poor and not tasty. We were told checking in that dinner was included in the booking, when we came to check out we were told that it wasn’t and we needed to pay. After explaining the mix up, the manager wanted us to pick out and directly confront the receptionist who told us dinner was included. Weird and unprofessional experience.