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9 / 10 Guest Rating

Hotel Diana

Av 5 Pte #329, Puebla, PUE, 72000, Puebla, MX

Hotel Diana - main view

About the Property

Luxurious Spa Services
Indulge in relaxing massages and treatments at our onsite spa to rejuvenate your senses during your stay.

Gourmet Dining and Bar Lounge
Savor delicious meals at the hotel's restaurant or enjoy a refreshing drink at the trendy bar lounge for a culinary experience to remember.

Convenient Location and Nearby Attractions
With key landmarks like Palafoxiana Library and Zócalo de Puebla just a short walk away, explore the city's cultural gems right from our centrally located hotel.

To book your tranquil getaway at Hotel Diana, contact us today for an unforgettable experience.

Facilities & Amenities

Full-service spa
Health or beauty spa nearby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Wheelchair accessible
Elevator
Television in common areas
Safe-deposit box at front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. One child 10 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

9
Exceptional205 verified reviews
AI Summary

Guests highly rate the centrally located and frequently praise the helpful staff.

Categories

Cleanliness8.6
Service10.0
Location10.0
Room Quality7.6
Amenities8.6
Value for Money9.6
Food and Beverage7.6
Overall Experience10.0

Select topics to read reviews

Z
ZORAIDA
Verified booking
Standard Room
Stayed in Sep 14, 2025

"Excellent"

8.0

Mr. Victor, staff member was absolutely helpful, polite and very helpful.

Helpful?
S
Sebastian
Verified booking
partner
Standard Room
Stayed in Sep 13, 2025

"Exceptional"

10.0

Todo muy bonito, unos pequeños detalles de mantenimiento en la habitación y de limpieza en el baño.

Helpful?
D
Diana
Verified booking
partner
Standard Room
Stayed in Sep 11, 2025

"Excellent"

8.0

Muy buena instalación y buena atención

Helpful?
E
Esteban
Verified booking
Standard Room
Stayed in Sep 9, 2025

"Good"

6.0

Poor cleaning So old towels No idea how to make a bed Uncomfortable pillows Complicated TV to handle Very close to historic center

Helpful?
R
Rubí Esmeralda
Verified booking
Standard Room
Stayed in Sep 9, 2025

"No lo recomiendo "

2.0

No es la primera vez que me hospedó en este hotel, pero la verdad está ocasión el trato fue terrible, la recepcionista fue muy grosera, necesitan cambiar sus toallas, nos entregaron la habitación después de la hora de check in. Lamentable que el trato haya Sido tan malo.

Helpful?
S
Saday
Verified booking
partner
Standard Room
Stayed in Sep 8, 2025

"Good"

2.0

La habitación es limpia, la ubicación frente a l pasillo de entrada y el restaurante no es buena ya que no puedes descansar bien se escuchan todas vives y pasos. La atención del personal es pésima

Helpful?
D
DOLORES ALICIA MENDEZ
Verified booking
friends
Standard Room
Stayed in Sep 6, 2025

"Exceptional"

10.0

Buenísimo!!

Helpful?
A
ADRIANA ELIZABETH
Verified booking
partner
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

En resumen, me encantó. Má habitación enorme, super cómoda la cama, la ventilación. Todo genial, amanece con regresar

Helpful?
A
Adriana
Verified booking
partner
Standard Room
Stayed in Sep 5, 2025

"Exceptional"

10.0

Realmente es un hotel muy agradable. Muy recomendable.

Helpful?
M
MARIA FERNANDA
Verified booking
partner
Standard Room
Stayed in Sep 5, 2025

"Excellent"

8.0

El lugar es bastante agradable para disfrutar de un buen descanso y conocer la zona

Helpful?
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