Tenbergen Pension Hotel

Struttura pulita ed accogliente, parcheggio privato all'interno del residence Ragazzo alla reception molto gentile e disponibile 😃

Our first stay at the hotel was ok (see the review). However, during our second stay, some very bad things happened. The person at the reception, Mr. Marvin, was very unpleasant. He arrogantly asked multiple times the confirmation number of booking.com without even checking our passport. Afterwards, we asked him to call a taxi. He explained that he could help, and that the taxi would have cost 30 NAD (15 NAD/PAX, total 30). The taxi was not a taxi but a private driver from a transfer company, who ultimately charged us 100 NAD. It has to be noted that the receptionist clearly misled us - fifTEEN is of course not FIFTY, but he clearly said TOTAL THIRTY. When back, Mr. Marvin very arrogantly denied any inappropriate conduct and put the blame on us. The property was informed on the mishap the next day and offered sincere apologies. But it's of course not enough.

The room was very big and spacious. Everything was very clean and tidy. The staff was extremely helpful and kind. The area is quiet and calm so we slept well. Very nice hotel, grey value for money, fully recommended!

De tv op onze kamer was kapot. We mochten hierdoor gratis tv kijken op een andere kamer, super service!

Extremely clean, modern & spacious rooms. Divine restaurant just next door. Friendly service throughout the grounds. Close to the mall, great internet & TV channels.

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Moderne, praktikable und top Ausstattung, große Räume, freundlicher Empfang, sichere Lage Nähe Heinitzburg,