AL CONSOLE LUXURY SUITE

Breakfast

Incredibly noisy, no air conditioning in the bedroom

I chose this hotel specifically because of the advertised amenities, particularly the air conditioning, which was crucial due to my wife’s health condition. Firstly, the most pressing concern was the lack of climate-controlled air conditioning in our room, despite it being clearly stated in the room description. Instead of a functioning air conditioning system, the master bedroom was equipped with three fans, one of which was barely connected and could not provide adequate cooling. These fans merely circulated hot air around the room, making the environment uncomfortable and unsuitable, particularly given my wife’s health condition that made it difficult for her to handle excessive heat. Secondly, upon entering the master bedroom, we were appalled to find ants on the bed, indicating a lack of cleanliness. Finally, the room description also mentioned a living room, which was a key factor in our decision to book this particular accommodation. However, what we encountered was a kitchen with a pull-out sofa—hardly the living room we were led to believe we would have. These discrepancies between what was advertised and what was provided were not only disappointing but unacceptable. As a paying customer, I expected that the services and amenities advertised will be provided, especially when those amenities have direct implications for health and safety.

Great spot, the best view, lovely people, can get a little noisy at night but not to bad, right in the action near the harbour, loved it.

Location was excellent and central to historic district, cafes, restaurants.

Given its central location and being above a bar it was loud until late at night. This didn’t bother us much but be aware.

The location was perfect. Fantastic view. Shower was wonderful

Nothing

Promised and delivered a great property conveniently located

It was clean and good location

We made I reservation according to the photos in booking.com. Good view from the windows etc. But the reality was completely different. We stayed 5 nights in a room away from the main hotel building. And more important than this, our room had NO window!!!. And when we objected to stay, the receptionist reacted negatively. The didn’t want to give our money back. We were looking forward to have a good holiday but unfortunately the accomodation was terrible. So sorry to stay there.:((

Everything

Nothing

Comfortable spacious room, great central location, friendly and helpful staff, lovely little roof terrace.

Great location with large kitchen, dining area but unfortunately no pots or pans for cooking. Very clean and comfortable though as host pointed out very small bathroom I would assume due to restrictions by heritage building rules.

Air conditioner in kitchen and though large fan in bedroom could get quite warm!