Etna Sea House

Check in was difficult. No contact with instructions for check in. Had to call from the security door outside the building. Owner was difficult and abrasive. We booked two rooms. Both were extremely outdated. One refrigerator, which is in the halls between rooms and contained only space for items to purchase. One room had no bath towels upon arrival. Both units had mold or mildew in the showers. The location is extremely inconvenient necessitating a car to drive to anything of interest or need. The provided breakfast is three blocks away and consists of a pastry and a coffee. Despite the listing, there are no blackout curtains only transparent drapes, which allows lights from across the street shine brightly into the room at night. Please read the negative reviews before booking. Negative reviews receive vindictive, attacking, disrespectful responses from the owner. Wish we would have seen them before booking. We stayed in six separate locations during our three weeks in Sicily and this was by far the worst experience.

Clean. Fully equipped kitchen. Balcony. Washing mashine

Breakfast not included

Struttura facilmente accessibile e centrale. Vicinanza a negozi e ristoranti. Complessivamente buono.

I recently had a disappointing experience. I made a reservation well in advance, but before my visit, the owner abruptly canceled it without any prior warning. To make matters worse, when I expressed my frustration, the owner was incredibly rude and even told me I was "stupid" for expecting my reservation to be honored. This type of behavior was completely uncalled for and left me feeling disrespected and unwelcome. It’s unfortunate because I was looking forward to my visit, but I will not be returning to a place where customer service is clearly not a priority. I would highly advise others to consider their options before booking here.

Molto gentile. La stanza è perfetta.

Lively room with a nice balcony, everything was clean and as it is shown on the add.

The location is in an area that at night we didn’t feel very safe, and it might well be because we don’t know the area very well. To access the room you need to contact the host which isn’t the easiest of the jobs and then he gives you short instructions almost like an escape room and keeps following you on the cameras in the property which is very creepy and uncomfortable, at least for us. I understand this may not be an issue for multiple people but personally it’s very strange and creepy to have people following you on the cameras. As we are leaving there were some guests at the door and the host was messaging me to stop them and to not given them any details and giving me instructions instead of contacting them directly. At the end of the stay, the host messaged to convince us to give 10 stars on the review “to keep our scores high” which is not appropriate to do. It’s something to consider when booking this room.

La struttura nel complesso è ben organizzata, il titolare è presente, rapporto qualità prezzo corretto. Stanza fredda, riscaldamento regolato a 19,2 gradi, termostato centralizzato e quindi non regolabile in stanza . Il valore risulta così troppo basso a febbraio, il servizio colazione non è in struttura ma bisogna spostarsi a piedi per circa 100 metri. Con poco si può migliorare di parecchio, anche pagando qualcosa in più.

Communicative and helpful host, flexibility of check-in, fridge bar, big balcony and cleaning every day

Unfortunately the walls are very thin, thus not soundproof, every noise can be heard, incl. slamming of doors

This property is not near the sea nor can you see Etna, it a 6th floor apartment in a noisy town centre with limited parking and a street view. guess we should have read the description a little more closely, Aircon turned off for season so hot stuffy room at night or traffic noise keeping you awake is your choice here, lots of rules, no food allowed etc the apartment was OK for what it is, surveillance cameras in door and communal areas.