Villa Amatissima by Villa Porta Collection

Die Lage direkt am See ist einfach super toll.

Das im Appartement nicht genügend warmes Wasser kommt, damit 4 Personen hintereinander Duschen können bzw. Spülen ist schwach. Selbst nach Rückfrage teilte man uns nur mit, man soll einfach 2 Std warten bis der Boiler wieder voll ist. Das finde ich nicht akzeptabel. Dafür finde ich das Apparment zu teuer.

Die Aussicht ist einfach wunderschön. Balkon direkt über dem Wasser. Die Ausstattung ist auch sehr gut - nicht abgewohnt, alles hochwertig und modern ausgestattet. Wenn man vom Privatstrand ins Wasser möchte, sollte man Badeschuhe dabei haben - sehr steinig

Einziges kleines Manko ist die Zufahrt. Sehr spitze Kurve - mehrfaches Rangieren notwendig um da herum zu kommen. Und leider waren bei unserem Aufenthalt einige Spinnweben. Einfach etwas gründlicher Putzen würde dies definitiv verhindern

Super view over the Maggiore lake, nice and very quiet spot, spacious apartment, direct lake access

Very challenging parking for larger vehicles

Wonderful location by the lake, lovely balcony, apartment well equiped

Key has to be picked up a few Km away, the flat has got a problem with humidity

The location is beautiful

The check in was terrible, the place is hard to find and it is furnished without any soul

Exceptional location direct at the lake with private access. Very clean and well equipped. Nice BBQ available and breathtaking views. Very well maintained garden and felt very safe.

Bit outside of the city. Taxis are difficult to get. Dangerous to get to the city by foot, since there is no pedestrian path.

This property is amazing, we were 3 families with 3 young children and we had one apartment each that gave us the opportunity to be independent but sharing the same big house at the same time. The house has a small beach with direct access to the lake, which is so great to go for a swim. Every apartment had all the features needed for a stay, beds very comfortable and kitchen well equipped. The team was very responsive and check in and out very easy. There is a narrow road to get down the property, but we manage to go through it with a KIA sportage, so it’s not that narrow. We will definitely go back for a longer stay because it was just perfect.

Nothing

Location and private swiming spot was amazing. Afternoon/evening swims watching the sunset!| Apartment was clean & tidy.

No aircon Driveway a slight issue for larger cars/vans

Continuation of my review. Casa Amatissima wants me to contact Booking.com to handle this, Booking.com wants me to contact Casa Amatissima to contact them to handle this. Booking.com says they have contacted Casa Amatissima, they say that they have not. I am stuck in the middle. To my last messages there are no response, neither from Booking.com nor Casa Amatissima. This should be a simple case. I understand if a hotel have a remote checkin etc. HOWEVER this must then be mentioned in the conditions. If mentioned there, I would not have made the reservation. Simple as that. You can not add conditions after you have signed the contract. The fact that I have not received a refund, that Casa Amatissima puts all its effort into keeping my money to all cost and not helping me with this, sadly enough confirms my initial feelings of an unprofessional, if not worse, company. The fact that Booking.com does not help me with this is also disturbing. I made the reservation and payed via Booking.com according to given conditions there. This renders your service quite meaningless and not trustworthy for me in the future. As mentioned earlier, a company is judged by how it acts when facing problems. In this case, no action. Instead of responding to this review with some whatever, please respond that you have made the refund. That you understand that you should have been clearer in your conditions and failing to be so was a mistake. Surprise me! Me and my family were looking forward to a carefree, simple stay, not having to write a 218 Euro review on Booking.com. All our other stays in Italy went perfect by the way. I especially recommend Hotel du Parc in Stresa, ticks all the boxes of what a great hotel can be!

Amazing villa which is right on the lake. The apartment is well equipped and the host was always available

Our friend which stayed in the apartment next door got a wrong code