Comfort Inn Marina on the Monterey Bay

I like the water in views with lemon

I should’ve been contacted and letting me know that the elevators were down not working. I have a disabled daughter and I had my two month old grandson with strollers all our luggage the growth. The front desk said that she would give me help did not help then offered to give me a full refund and go get a hotel somewhere else. It was already late in the day by the time we checked in we’re very tired very disappointed that the elevators did not work. She had told me that just broke down, but I have to talk to several customers. They had told me that they’ve been down for a couple days cause they had been there the day before, so she lied to me very disappoint they gave me a 25% discount on one of the rooms. What about the other two rooms no discount what a joke I think that they should’ve reached out and let me know that Even sent him an email message once I booked the room to let them know that I would like all three rooms together. They did not accommodate me. also, it seemed like everything was broken. Our restroom still had shit stains in the toilet from somebody using it before us. Also, the washing machine in our floor was broken.

Tiene buena ubicación

Estaba un poco sucio el baño las esquinas de las paredes Y holia un poco a humedad

Muy lindo hotel! Nos gustó mucho. Buena ubicación. Muy limpio todo. Camas muy cómodas y buena ducha. Muy amable el perspnal de recepción. Lindas habitaciones. Muy conformes.

Nada

Cleanliness

Not applicable

The location and value were greats. Breakfast was good but a little undercooked (sausages).

All was good