Holiday Inn Express Anaheim West by IHG

great hotel near disney. They had hot breakfast, rooms are rennovated and super comfortable and large.

Loved it

WiFi unavailable in some rooms. Bedding was not clean. Laundry room was not clean. Staff was inexperienced.

Parking was easy

For breakfast the girl would just keep looking at the whole time making you feel uncomfortable. They don’t clean your room till every 3rd day only give two towels my family was a family of 4. There’s no space for garbage tootles paper ran out called 3 times said someone would come they didn’t I had to go myself. I have had better service at cheaper hotels. Deposit they didn’t give back but took it and I know I left it al just as they gave it to us.

Nice area and very close to the parks very vlean

Staff was extremely pleasant, room was clean and did not have any funny smells, area around was clean, even though we didn’t use the pool it looked very clean. Some maintenance needs to be done, ice machine on 2nd and 3rd floor did not work. Areas around the ice machines needed a mop it was stained and dirty. Lobby was clean with one flickering light. The fridge in our first room was broken and leaking the staff quickly changed our room without any issues. A/C worked wonderful and also did not smell. Overall a pleasant stay.

Absolutely horrible experience. The room was filthy. The hotel property had trash everywhere.

Front desk personnel were friendly and attentive, the only thing is that they didn’t even know if they had a room for us. Even tho the stay was booked in advance. When my family and I got to the room it looked like someone had just left the room, and it was quickly done. So I checked the sheets and they were dirty with hair everywhere. Talked to front desk and they moved us to another room, which it looked clean. But unfortunately carpet was dirty, and the towels in the bathroom had hair and no toilet paper. I could go on and on, but it will take pages to continue. Bad experience and will never stay there again! - Dirty rooms - Rude personnel in housekeeping specially the woman serving breakfast - Trash everywhere and smell is bad - If you want clean towels you have to take the dirty ones, to the front desk to get clean ones according to the housekeeper we talked to.

Management was horrible