Comfort Suites Johnson City near University

Just Ok nothing special,

Pillows were like cottonballs very small and not very comfy for head. The shower was very slim and hard to keep footing in. Breakfast consisted of powdered eggs, fake sausages and bakery items. I am gluten free so i only had the eggs and sausages. They offered yogurt one morning but not the other, no fruit offered. There were bugs in the juices offered.

The property is undergoing some renovation so there is still areas that are being improved upon.

We had a great overnight stay. Booking was easy through Hotels.com. The receptionists at the front desk was very friendly and engaging. We truly felt welcomed. Our room was very clean and comfortable. I loved having the couch adjacent to the bedroom. The bathroom was clean and well stocked. I used the exercise room while I was there, and I would normally walk on a treadmill, but the two main pieces of equipment were an elliptical and a recumbent bike. I chose the bike for low impact. Breakfast the next morning was good, though the selection was a little limited. I was disappointed that there wasn't some fresh fruit. It appeared that the gentleman who preparing and serving the breakfast foods was also responsible for being at the front desk. Perhaps more help would be beneficial. Overall it was a good stay and we would definitely stay there again.

Property is clean but a little tired. HVAC in the room cooled the room but not sufficiently to have a comfortable nights sleep. Otherwise, staff was excellent and provided great service.

This hotel needs a make over. It has an odor everywhere and feels like an hourly motel. Definitely not for families with small children. I was scared to bathe my kids

I showed up at the front desk and had to wait for ten minutes to have someone come out to greet me to check in. Went to my room and my bathtub was not cleaned well (including an old piece of soap in the tub). Then, the next morning a woman was working the front desk and doing the breakfast who had clearly not showered and their clothing was dirty which left me grossed out. However, the bed was comfortable and the shower pressure was good.

Good about this property was its location. Other than that, nothing was good. Poor things about this hotel was breakfest was not fresh nor good tasting. Room was not completely clean. Card locks were hit or miss on working. Bathroom needs major upgrade due to lot of caulking to fix cracks along with mold along walls and ceilings. Also, mini fridge was not clean inside of fridge. Long as while we were there, there was a construction company staying at hotel and took up most of parking spots with their dumptrucks and other vehicles.

The key cad did not work the gave me 2 different ones and both would not work. The came to the room with the master key it worked tried the 3 rd key card and of course it did not work! Said they would bring another one to the room. Well it has been 3 hours and no new key! Now someone that is staying above our room is making noise like jumping off bed and on to floor! Going to be a long night! Cannot leave room as we will not be able to get back in as our 3rd key does not work and did not bring us a new key.

Friendly and helpful staff