Quality Inn Plant City - Lakeland

Always good customer service

great

Great

Clean and comfortable! Updated, has working hot tub! Only complaint is the breakfast, they had no eggs and sausage like the other hotels in this chain. They had oatmeal, muffins/pastries/bagels, cereal, juice, yogurt, and waffles.

location

Someone was trying to get in our room at 3 am. Most of the lights in the room did not work, lights in bath room didn't work and the ac did not cool. The guy who checked us in was not friendly at all. Said they had breakfast there was only dry cereal and there was no milk. Coffee was cold and we were told we were not allowed to take any food up to our room

Ok

DO NOT STAY HERE. Front desk agent took 20 minutes to check the person in front of me in and then another 20 minutes to check me in. Didn't even tell me anything about breakfast, checkout, etc. Just finally handed my room key and said the room number, didnt even tell me where the elevators were. Rude and no sense of customer service. Then got to my room to find that it wasn't even the correct one with the correct beds. And the overwhelming stench of BO and filth was almost unbearable. Everything looked like it hadn't been cleaned in MONTHS. There wasn't a single surface in there that was clean. Even the floors were making the sticky noise with my shoes. There was even something thickly frozen inside the freezer! Poor cleanliness and failure to hold themselves to any type of standard. Don't waste your money. Go ANYWHERE else. And on top of everything else, they charges my card 4 different times even though i had already paid in advanced through a third party booking.

I love the area

The breakfast was very poor, it was the worth that I ever seem.

This property charged me $25 after 5 days of my check out. The front desk and the corporate office could not explain what the charges are for. The hotel looks renovated from outside. I was given a “renovated” room which is noting but cheap vinyl floor and new paint. The furniture is old and sink faucet is old and discolored, the shower head constantly leaking. The bathroom floor and wall are all water damaged. This hotel truly doesn’t deserve the $90 rate. This is more like cheap one night stay and never look back $30 value.