The Inn & Suites Omaha near ZOO

We made a last minute road trip to Omaha Nebraska, to visit the #1 ranked Zoo in the nation, i have always researched everything about our trips and had a schedule. This time i winged it, and it was terrible. 1) I made last minute hotel reservations based on location. The hotel was closest to the zoo. 2) When I picked my room and booked it. I booked a 1 bed room (king bed) for 2 adults and locked in a price. 3) I was given a room with 2 beds and the receptionist didn't know what the price I locked in was. So when I gave him my money that is what he charged me, instead of my change back. 4) We had to ask for the TV remote. 5) There were no blankets/comforters on the beds only sheets. We had to purchase cozy throws at the gas station. 6)

Property looks nothing like pictures it looks dirty in person looks like it’s undergoing construction had kids playing knocking on door and running and very loud at night.

STAY AWAY AND GO SOMEWHERE ELSE!!! This place looked nice on hotels.com and my wife and I were excited to stay here but once we were inside the hallways were trashed, there was holes in the ceilings, the peep holes were all blocked out. The halls and rooms were filthy and smelled terrible. And exterior doors and doors to the rooms on the bottom floor that did not lock. Absolutely disgusting. Complete scam from this place.

Carpet stain in the room it says its a smokefree hotel and our room smelled like cigarettes

Camper in parking lot that looked like it was being lived in, junk cars in parking lot (like non running!), stained bedding, leaking mini fridge, no soap, no housekeeping (was there 2 nights), dog in room down the hall that barked for one of the afternoons (I’m sure it was left alone in room), kids screaming and running up and down hall at really late hours, sorry but would NEVER recommend or come back.

Disgusting

Staff was very friendly and helpful when needed. Reasoning for the low rating: this hotel was interesting… it was not the safest or cleanest environment and it was constantly noisy. We had bright blue/purple lights blasting into the bedroom from outdoors which couldn’t really be filtered out. Our tv continued to turn on, change channels, Change volume, throughout the night (assuming another room had the remote from our tv, as we did not have a remote to turn the tv on and needed to get one from the front desk.). Many individuals hanging around the premise who may be living there at this point - saw into some rooms which were stuffed full with stuff - which is okay and we are happy they have a place to be, however, maybe the hotel shouldn’t be advertised as a hotel anymore… doors were being slammed all night, children directly outside our door though late hours of the night, no mirror in the bathroom, glass in the carpet, big hole for maybe a AC unit in ceiling, 1 roll of toilet paper which was just seated on the back water tank, messy/not clean breakfast area (I.e. spilled food, drink), broken shelf in the shower… Again, staff was friendly and kind and it was a good location for the activities we did , but wouldn’t recommend this spot for a family or those wanting a restful nights sleep.

Hotel is rundown. Room was clean but not very put together. Handles falling off, holes in ceiling in the hallway. Trash out in the courtyard. After reading previous reviews I thought we would get more. Especially when it was not necessarily low price.

I must first say that upon arrival we discovered this hotel was being renovated. Once in our room, we quickly noticed that the renovations were still in the process. There was a caulking gun on bathroom counter, no bathroom mirror, no ice bucket or Kleenex, coffee maker but no pods/creamer/sugar, no toilet paper holder (there was one roll sitting on top of toilet), and scraps of dry wall, etc on bathroom floor. I should mention that we arrived very late in the night and were exhausted. The bed appeared to be clean so we chose to just deal with it. No doubt, when renovations are done, this will be a nice hotel.

This hotel was quite dirty and seemed to be like a location for several illegal activities.. there was noise all hours of the nights in the halways plust paper thin walls thay you could hear everything. Garbabge was strung out all over thebparking lot and in front of the building. Everythint set up for q good breakfast in the morning but much to ky dissapointment everything was empty that very morning... pool was tagged closed by the city health inspeftor. I would not reccomend this hotel to anyone.