Citrus Hotel Coventry by Compass Hospitality

Friendly and helpful check-in, good size room with the usual hotel room facilities, comfortable and quiet stay, and good selection of breakfast items. Plenty of free parking too.

It was perfect for what we needed , just an overnight stop for a cheer competition we were going to . Maybe the tv could do with sorting as it had 2 lines down it , but other than that nice comfortable stay .

We arrived at the hotel with a dog walking around in the reception area we walked into our family room greeted with a strong smell of damp stains all over the carpets mould in the bathroom worst room we have ever stayed in receptionist was rude and when we woke this morning we looked on the menu which stated restaurant was open until 10am on a Sunday we all went down for breakfast to be greeted by the receptionist asking what we was doing!! I stated we wanted breakfast she replied restaurant not open today!!! I wouldn’t recommend staying in this hotel what so ever

The hotel is worn and carpet’s threadbare in places. Feels sad. The room had a strange unclean smell and the heater even on full was not enough to warm the room up at all. The bathroom floor was so cold. In the morning the hot water wa tepid at best and the room was so cold I dressed by the heater and left

Was ok but room not upto previous stays.

The staff couldn't be more accommodating

Excellent room, very clean and tidy

Friendly Staff , very large room to what we normally expect which was pleasant surprise just bit outdated and definitely needs an update and lick of paint.

To be honest I was pretty impressed with the room, there was a double and a single bed, two sofas, some chairs, a desk and a good size TV that I could sign in on to watch iPlayer. What annoyed me more than anything was the woman on the front desk for check-in. She was clearly doing something when we arrived to check-in (which was late in the day but not outside the check-in hours) and instead of any sort of greeting she just stared at me, considering I had bags with me I was obviously there to check-in, she could have said hello, or asked me my name but she just stared for a good five seconds without saying anything. Her tone was quite off and even my teen thought she was unpleasant and they don't pay attention to anything.

Room was freezing cold - as the heater was turned off and barely heated the room with it on full all night. Even the electric towel rail had been disconnected in the bathroom leaving that room also freezing cold. The outside corridor was warmer - should have slept there ! Everything was clean though and food in the evening was good. Although the breakfast was just average. Nothing special really about the hotel, it’s located right next to a dual carriage way which is difficult to get out onto when leaving in the morning.