Courtyard by Marriott Denver Southwest Lakewood

Hot tub not working most of stay. Pool not usable 1 day

Front staff was very pleasant and helpful on arrival!

Quick weekend getaway. Check-in was a breeze. Piper helped us, she was very kind. Our rooms were clean and we enjoyed the pool/hot tub. Great location. About a 10 minute drive to shopping and dining. There are nice parks around the area as well!

Was great place.

We were in the area for a concert at Red Rocks and this hotel was not too far away. It was 15-20 minutes away. We had a flight delay that made us arrive a day late. Called the hotel to let them know, they held our reservations. Piper who checked us in was great. We were able to get into our rooms when we arrived around noon. Because of the delay, there was an issue with billing, and I called and talked to Julia. She looked into it and because it was a little complicated, she ended up calling me back the next day. She and her manager got it resolved. The staff there is great and the reason why we will stay there again next year.

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I traveled from New Jersey to Colorado in car. By the time I came to this hotel my bones were achy. I chose this hotel because they had a jacuzzi. The jacuzzi was dirty and the jets were not working.One thing great was the customer service there. We had a young lady name Julia that helped us and gave us a voucher for breakfast for our inconvenience. The place had a Starbucks and we had one of best breakfast from the there. Another great thing was that it was close to the Red Rocks theater. Overall it was safe and quiet.

The rooms have been updated, however the lobby is not in good shape. Looks run down. The rooms did not have hot water when we tried to shower. We moved to another room and did not have hot water there either. Night front desk agent was unfriendly.

No breakfast You have to pay for it