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8 / 10 Guest Rating

Courtyard Winston-Salem Hanes Mall

1600 Westbrook Plaza Drive, Winston-Salem, us

Courtyard Winston-Salem Hanes Mall - main view

About the Property

Convenient Location
Situated at the junction of Interstate 40 and Highway 158, Courtyard Winston-Salem Hanes Mall provides easy access for travelers.

Comfortable Accommodations
The air-conditioned rooms boast a cozy ambiance with amenities such as free internet, cable TV, work desk, and coffee/tea facilities.

On-Site Dining and Facilities
Indulge in delicious meals at the Bistro, grab snacks at the 24-hour market, take a dip in the outdoor pool, or unwind in the whirlpool.

Ready to experience a blend of convenience and comfort? Book your stay at Courtyard Winston-Salem Hanes Mall now!

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Lift / Elevator
Facilities for disabled guests

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

King Room with Sofa Bed - Photo 1
King Room with Sofa Bed - Photo 2
1/2

King Room with Sofa Bed

This room features a sofa bed, cable TV, and coffee-making facilities.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
TelephoneAir conditioningHair dryerRadioDeskSeating Area

1 King Bed, Sofa Bed, Mobility Accessible with Bathtub

Non-refundable
Room Only
20% OFF$124.46

$99.57

Includes taxes & fees
Queen Room with Two Queen Beds - Photo 1
Queen Room with Two Queen Beds - Photo 2
1/2

Queen Room with Two Queen Beds

This room features a seating area, small refrigerator, and microwave.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
TelephoneAir conditioningHair dryerRadioDeskSeating Area

2 Queen Beds Room

Non-refundable
Room Only
20% OFF$124.46

$99.57

Includes taxes & fees
King Room with Sofa Bed - Hearing Accessible - Photo 1
King Room with Sofa Bed - Hearing Accessible - Photo 2
1/2

King Room with Sofa Bed - Hearing Accessible

The unit offers 2 beds.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Hearing accessible

King Room with Sofa Bed - Hearing Accessible

Non-refundable
Room Only
20% OFF$124.46

$99.57

Includes taxes & fees
King Room with Sofa Bed and Roll-In Shower - Mobility Accessible - Photo 1
King Room with Sofa Bed and Roll-In Shower - Mobility Accessible - Photo 2
1/2

King Room with Sofa Bed and Roll-In Shower - Mobility Accessible

The unit offers 2 beds.

0
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)

King Room with Sofa Bed and Roll-in Shower - Mobility Accessible

Non-refundable
Room Only
20% OFF$124.46

$99.57

Includes taxes & fees
Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible - Photo 1
Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible - Photo 2
1/2

Queen Room with Two Queen Beds and Bathtub - Mobility Access/Hearing Accessible

The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Hearing accessible

2 Queen Beds, Mobility Accessible with Bathtub

Non-refundable
Room Only
20% OFF$124.46

$99.57

Includes taxes & fees
Queen Room with Two Queen Beds - Hearing Accessible - Photo 1
Queen Room with Two Queen Beds - Hearing Accessible - Photo 2
1/2

Queen Room with Two Queen Beds - Hearing Accessible

The unit offers 2 beds.

0
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Hearing accessible

2 Queen Beds, Hearing Accessible

Non-refundable
Room Only
20% OFF$124.46

$99.57

Includes taxes & fees
One-Bedroom King Suite with Sofa Bed - Photo 1
One-Bedroom King Suite with Sofa Bed - Photo 2
One-Bedroom King Suite with Sofa Bed - Photo 3
One-Bedroom King Suite with Sofa Bed - Photo 4
1/4

One-Bedroom King Suite with Sofa Bed

The unit has 2 beds.

0
Sleeps 3
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)

One-Bedroom King Suite with Sofa Bed

Non-refundable
Room Only
20% OFF$174.75

$139.8

Includes taxes & fees

Guest Reviews

8
Excellent429 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the clean rooms.

Categories

Cleanliness7.5
Service9.0
Location9.0
Room Quality8.0
Amenities7.5
Value for Money8.0
Food and Beverage7.0
Overall Experience8.0

Select topics to read reviews

D
DixonusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 8, 2026

"Exceptional"

10.0
Helpful?
K
KITAusUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 7, 2026

"Exceptional"

10.0
Helpful?
C
CassausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0
Helpful?
T
TyshonausUS
Verified booking
solo_traveller
Standard Room
Stayed in Jun 5, 2026

"Exceptional"

10.0
Helpful?
R
RobertusUS
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Excellent"

8.0
Helpful?
D
DavidusUS
Verified booking
family_with_children
Standard Room
Stayed in May 30, 2026

"Should have just slept in my truck."

1.0

When i was able to check out and get away from there.

I paid for services that were offered online when i made my NON refundable reservation. Once i arrived the pool was not open, the reason, we just havent gotten around to it yet.. No hotub when i asked for a pool and hotub on my internet search. Also, they claimed a free continental breakfast but there was nothing besides a bistro with ridiculous prices. Everything, the staff was dismissive and just shrugged at my complaints like I didnt matter. Never again will I stay at one again. 151 dollars for one night that was not worth it. Also the shower had dort and hair everywhere when I went to take a shower before checking out. Disgusting, and I should have been refunded or at least let me cancel my reservation. When the pool wasn't open.

Helpful?
M
MichelleusUS
Verified booking
couple
Standard Room
Stayed in May 26, 2026

"I didn’t appreciate the rudeness and being hung up on by the staff about my money"

1.0

Nothing

They took 150 dollars from me besides the 133 that I already paid through booking

Helpful?
L
loniusUS
Verified booking
family_with_children
Standard Room
Stayed in May 25, 2026

"Exceptional"

9.0
Helpful?
L
LakindrausUS
Verified booking
couple
Standard Room
Stayed in May 19, 2026

"Excellent"

8.0

Clean, very convenient

The elevator has an really awful jerk. We took the stairs.

Helpful?
B
BattleusUS
Verified booking
family_with_children
Standard Room
Stayed in May 14, 2026

"Good"

4.0

The lounge and foyer area was clean and nice for waiting.

The rooms need to be updated. Beds were very low to the floor. Wallpaper and Towel Rack Needs Updating and adjusting.

Helpful?
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