Courtyard Virginia Beach Norfolk

The staff was good

The food service was horrible I ordered from starbucks my food was burned the girl was by herself she was so confused I never got my coffee just disappointed the beds are to hard my tv wouldnt come on my phone didnt work to call downstairs I had to use my cell phone the staff was uoung and looked confused the night staff but everything else was ok

Breakfast? What breakfast are you hallucinating about? Get help!

Well, breakfast ...

The staff was magnificent and so friendly with respect

Piece of sh*t hotel. Staff is unprofessional, recently “renovated” but you can tell it was rushed. Expired food being sold. Roaches and ants in the rooms. There’s no real security, the exterior doors don’t lock correctly so any body can come in. DO NOT STAY HERE.

Stayed here while in town for a soccer tournament. Overall, it was an average experience. The staff was friendly and welcoming, which made check-in and interactions throughout the stay pleasant. The room itself was updated, clean, and the beds were very comfortable—definitely a plus after long days at the fields. However, there were a few issues that impacted the stay. The bathroom door didn’t close properly, which was inconvenient. The kitchen was not open during our visit, which would have been helpful to know ahead of time. Additionally, the exterior locks had recently been changed, and our keys didn’t work consistently, causing some frustration going in and out. Not a bad stay, but a few operational issues kept it from being better.

Good location

It was under construction, that’s ok but we weren’t told that. The room was nice the bed was uncomfortable. The key to the room never worked. Had to use the master key twice to get in. When they finally moved us the air conditioner was making a horrible noise. They had 2 different groups there that had breakfast but we were led to believe we could order breakfast and was told no. Same thing at the bar. Could see they had alcohol but was told no they weren’t open

Clean and friendly staff

First off, let me start by saying the place looks amazing. I love the new look. The staff has always been welcoming. Very nice people out of allthe hotels that I stayed in in my whole life. This is by far the best very relaxing super quiet highly recommend I come here often I always stay at the same hotel every time I come in town highly recommend

Double queen room was booked, we were given a king bed with pull out couch. Our key cards never worked, had to get a new key 6+ times during our 2 night stay. Bistro was only open for coffee, no bar or breakfast as advertised. Lastly, and probably the most annoying was that the place reeked of weed, so much so, it could be smelled from our room. Will not be staying here again and would not recommend.