Courtyard Hampton

Location

We did not check in until after 4 oclock

Quiet mostly

Bathroom need to be fixed

Property was great

Just the staff issue

Some of the staff aren't kid friendly we were there for a Basketball Tournament and they were a little rude to the kids.

Not Kid Friendly

La atención al cliente, me gustó mucho la acera de TV con muebles con espacios privados, me gustó lo como del parqueo y el restaurante y bar

La bañera siento que deberían de cambiarla están ya muy desgastada y puedo ver mancha, las cortinas estaban sucias

Breakfast sandwich cost 12$ and was aweful. Completary coffee aweful. The service was aweful. They checked me out then proceeded to call me in the middle of an event i was there to attend. Then tell me I paid 450$ for one night rather than the 2 nights I booked for. THEN INSTEAD OF FIXING THE PROBLEM THEY TOLD ME TO FIGURE IT OUT. I asked to speak to a supervisor and was told there was Noone else to talk to. This took an hour for them to realize the problem was on their end. making me miss my event I paid almost a grand total to attend. They didnt even attempt to explain or apologize. Theres mold in the showers the door to the room has a 1 inch gap where the outside hallway can see in through the bottom of the door. The bed is so uncomfortable. The room didnt even have a microwave. You can hear everything This hotel ruined my stay as a bonvoy member I am deeply disappointed and will never be returning.