Courtyard by Marriott Rockville

Nothing, they didn't fill my reservation

Everything. Got there and they told me they have no rooms

Clean and good location

Shower did not drain well

Comfort of bed and pillows, water pressure in the shower, the third room we moved to was in a quiet area. Nice lobby, decent fitness center, plenty of parking and it's complimentary!

We booked and confirmed a king bed and were told that we could only get it for one night So they were putting us in a room with 2 queens. We booked and paid for a king so that was disappointing and they said they can't control 3rd party booking which made us feel that because it was 3rd party, rooms were not fair game. The first room we got smelled like a gym locker room, mixed with mildew and pet odor...and there was a barking dog 1or 2 doors down. We told them we couldn't stay there....I asked if they had pet free rooms and they said no. The second room felt like a sauna. The thermostat on the heating unit said 68 but it felt 90 in there. We turned the AC on but it didn't improve much. They sent an "engineer " to the room and she could not understand the problem...finally my husband was able to communicate so she understood, and told us she couldn't do anything until the next day so to keep the air on. We were not satisfied with that so they transferred us to a third room and that room was on the opposite side near conference rooms , quiet, a little better condition although the alarm click went off the second and third mornings and we have no idea why...especially after turning it off the first time. There is no breakfast included but a Starbucks where you can buy breakfast. The in-room coffee isn't bad but there's powdered creamer and 1 per packet of sugar...seems like a waste and you'd think Marriott Bonvoy would have liquid creamer. Finally the check-in staff was patient, helpful, and professional, but the check-out staff didn't ask how our stay was, didn't thank us for choosing their hotel...and just said " all set" .

Nice, modern hotel. Would have appreciated a free continental breakfast, but over all a nice place to stay.

No free continental breakfast

Didn't like the long walk to the room after getting off the elevator

Very clean, great location, comfortable bed, great water pressure, sofa in room, and as always with Marriott a great stay. And very good lighting.

That housekeeping checks to see if out of room at 10:30 am when check out at noon. We stay up very late and need that time. Although appreciate had a do not disturb sign we had forgotten to use. Also a bathroom fan would be great.