Americas Best Value Inn & Suites Sumter

The best thing about the hotel was the grandmother at the front desk who was very accommodating. The bed was made incorrectly with the top sheet over the duvet, and both were stained with an unknown yellow substance. The other decent thing was the room had a full-size fridge, stove, plenty of storage. The was no daily maid service as well. It reminded me of roughing it in the old WWII barracks at Stewart.

The bed was nice. I like the area for dining and shopping. It easy to walk or drive where the hotel is located.

I did t have a good review for this place. We had to move to another room due to the non smoking room being very smokey smelling which aggravated my migraine. I had reserved on hotels.com a king and queen size beds and got 2 double size beds even in the smokey room. There see to be some folks starying or temporarily living there that were smoking pot outside. The olace offers free wifi but it wasnt very good. Couldnt do much online in any device. I dont think i would stay there again and dont recommend anyone staying here at the Sumter,Sc location.

Where do I start? I arrived at this "hotel" and was immediately put off with the people who were just "hanging out" in the parking lot. I checked in with the 2 ladies at the front. I had made my reservation through Expedia so my card had already been charged as well as $60 worth of One Key Pass credits that I had with them. I was given a key to the room. I literally walked in, the tv cut on mysteriously (or maybe it was left on?), smelled marijuana reeking through the room, the drawers had crawling bugs in them, the telephone did not work, there was no remote so that I could cut the television off, and cigarette butts and coca cola bottles were behind the night stand. The floors (which were all linoleum) had not been swept in weeks. I didn't bother to look at bathroom. I put my luggage back in my car and went to the office. After I told her I wasn't staying there, she said "I didn't think so. Just give me your room key and contact the company that you reserved through for a refund." What????? She knew the rooms and area were that bad that I wouldn't even attempt to stay. Lesson learned. I'm just looking at other reviews of this place and the only one that is accurate is one from May 2025. I felt like I could have written the same review. This place needs to be shut down. There are other nicer hotels all around this one and this one will not be missed if shut down. In fact it will probably bring up the value of the other hotels if shut down. The mayor of Sumter should have someone look into this place. It was so shady. It literally felt like I was in a brothel.

I actually arrived at the property, stayed 15 minutes and left. It was filthy, cigarette butts, coke bottles on the floor, smelled of marijuana, no remote, phone did not work, and the front desk did not even ask for a card from me. It was probably the worst place I have ever seen. I took pictures. When I went to the “front desk“ I told her I am not staying in that room. She actually replied “ I didn’t think so. I didn’t charge your card… just hand me your room key and contact the company that you made the reservation with to get your money back“. I think that pretty much says it all. Maybe I’m naïve but I thought $80-$100 a night would give me a decent place but I was wrong. Very wrong.

Hotel was clean no complaints

I like the fact that is close to a lot of my favorite restaurants... I don't like the fact that they have bugs, roaches and a smell funny.. The sheets always got stains in them as well as the washcloths ,hand towels, towels and the pillow case....also the toilet is for preschoolers is so close to the floor it's not built for big people..

Room was clean, missing latch for safety door latch , inside bathroom door handle was missing.

It was terrible there were people fighting in the next room all night then when my refrigeration didnt work the lady at the front threatened me

If i could rate this place a negative 10, I defintely would. The staff is terriible, hateful, and high as kites. It smells like marijuana EVERYWHERE. Even the doors on the rooms are covered in filth. My family and I booked 2 rooms but after arriving and seeing how unsafe and disgusting it was, we decided to find somewhere else to stay. The lady at the desk claimed she hadn't run our cards yet and would allow it to be canceled. Here we are a week later, and they are trying to keep our money and we didn't even stay there. So not only is the place absolutely disgusting but the workers are dishonest and greedy. I never even got into my room because the keys they gave me wouldn't work. My parents got into their room and it reeked of weed and was nasty. The entire atmosphere is VERY sketchy. I have a 9 year old daughter, there's NO way we were staying at that place with her with us. Everyone should avoid this place at all costs. It really should be investigated by the police and shut down. See less