Americas Best Value Inn & Suites Sumter

I showed up after a delayed flight about 9pm and my double rooms were given away to people helping to renovate. The front desk clerk called owner who did not apologize for inconvenience. I’m glad the rooms were given away because the place was disgusting bug infested trash. The lobby area tells a little about the hotel and that was awful. So in the end I’m grateful the rooms were given away I got money back but getting another hotel on the weekend without notice sucked.

I like the location

I enjoy going there cauae its quite and not to busying

The property reeked of pot smoke. Work boots laying outside the door next door, the linens were on the ground outside. Hair in the bathtub, lampshade missing. Requested refund and moved to a different hotel. The staff person was very nice and helpful

My kids didnt feel safe there

loos nice from outside but the room was filthy

The first room reeked of smoke, even though I was told it was a non smoking room. Th second room needed some care. The refrigerator handle was broken off , the dishwasher had stale standing water, no hangers in closet and no iron. No ice bucket, no telephone and no smoke detector and the hot water ran out after a 5 minute shower. One morning it would not get hot at all until the office person went to reset the water heater or whatever she did. We bought disinfectant spray to sanitize everything because we did not trust their cleaning. I would have happily went to another place if this one had not already been paid for. There was no breakfast, or coffee . I will never stay there again nor would I recommend anyone else staying there. I have pictures. I rate it one star if any.

Staff was friendly . Rooms were outdated..comfortable bed, nice tv. Couch was staind. Walls with holes in it.

Enjoyed the look of the room

I stay there all the time and im loyal to them but this time i didn't have a good experience cause my room was dirty and i couldnt had to clean it. Ive never had that happen to us in the past 6 years of staying there. I was told they dont have house keeping on the weekends. Next time imma make sure my room is clean. Other then that its a quite place.