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5.5 / 10 Guest Rating

Quality Inn Memphis Downtown

340 West Illinois Avenue, Memphis, us

Quality Inn Memphis Downtown - main view

About the Property

Convenient Location
Quality Inn is perfectly situated just 10 minutes away from downtown Memphis and iconic Graceland. Explore the city with ease from our central location.

Amenities Galore
Enjoy our outdoor pool, free WiFi, and in-room conveniences like a coffee maker, cable TV with HBO, and a seating area for relaxation. Start your day right with our grab and go breakfast and take advantage of the complimentary shuttle service.

Nearby Attractions
Discover popular landmarks such as the Memphis Cook Convention Center, FedExForum, National Civil Rights Museum, and Memphis Zoo, all just a short drive away from Quality Inn.

Ready to experience comfort and convenience in Memphis? Book your stay at Quality Inn now.

Facilities & Amenities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). A damage deposit of USD 50 is required on arrival. This will be collected as a cash payment. You should be reimbursed on check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Queen Room - Non-Smoking - Photo 1
Queen Room - Non-Smoking - Photo 2
Queen Room - Non-Smoking - Photo 3
Queen Room - Non-Smoking - Photo 4
1/4

Queen Room - Non-Smoking

This room has a cable TV and and tea and coffee-making facilities.

15 m2
Sleeps 2
1 Large bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningHair dryerRadioRefrigerator

Standard Room 1 Queen Bed Non Smoking

Non-refundable
Room Only
20% OFF$75.63

$60.5

Includes taxes & fees
Queen Room With Two Queen Beds - Non-Smoking - Photo 1
Queen Room With Two Queen Beds - Non-Smoking - Photo 2
Queen Room With Two Queen Beds - Non-Smoking - Photo 3
Queen Room With Two Queen Beds - Non-Smoking - Photo 4
1/4

Queen Room With Two Queen Beds - Non-Smoking

This room has a cable TV and and tea and coffee-making facilities.

15 m2
Sleeps 4
2 Large bed (151-180 cm wide)
Amenities
Coffee/tea makerTVAir conditioningRefrigeratorDeskSeating Area

Standard Room 2 Queen Beds Non Smoking

Non-refundable
Room Only
20% OFF$86.8

$69.44

Includes taxes & fees
Queen Room - Smoking - Photo 1
Queen Room - Smoking - Photo 2
Queen Room - Smoking - Photo 3
Queen Room - Smoking - Photo 4
1/4

Queen Room - Smoking

This room has a cable TV and and tea and coffee-making facilities.

15 m2
Sleeps 2
1 Large bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVAir conditioningHair dryerRadio

Standard Room 1 Queen Bed Smoking

Non-refundable
Room Only
20% OFF$75.63

$60.5

Includes taxes & fees
Queen Room With Two Queen Beds - Smoking - Photo 1
Queen Room With Two Queen Beds - Smoking - Photo 2
Queen Room With Two Queen Beds - Smoking - Photo 3
Queen Room With Two Queen Beds - Smoking - Photo 4
1/4

Queen Room With Two Queen Beds - Smoking

This room has a cable TV and and tea and coffee-making facilities.

15 m2
Sleeps 4
2 Large bed (151-180 cm wide)
Amenities
Coffee/tea makerTVHair dryerRadioRefrigeratorDesk

Standard Room 2 Queen Beds Smoking

Non-refundable
Room Only
20% OFF$86.8

$69.44

Includes taxes & fees
Standard Room, 1 King Bed with Sofa bed, Non Smoking - Photo 1
Standard Room, 1 King Bed with Sofa bed, Non Smoking - Photo 2
Standard Room, 1 King Bed with Sofa bed, Non Smoking - Photo 3
Standard Room, 1 King Bed with Sofa bed, Non Smoking - Photo 4
Standard Room, 1 King Bed with Sofa bed, Non Smoking - Photo 5
1/5

Standard Room, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa BedFeatures a private balconyInternet - Free WiFi Entertainment - Cable channels Food & Drink - Refrigerator, microwave, coffee/tea maker, and freezerSleep - Blackout drapes/curtains and bed sheets Bathroom - Partially open bathroom, bathtub or shower (jetted bathtub available in some rooms)Practical - Iron/ironing board, desk, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Room 1 King Bed with Sofa bed Non Smoking

Non-refundable
Room Only
20% OFF$102.44

$81.95

Includes taxes & fees
Standard Room, 1 King Bed, Non Smoking, Hot Tub - Photo 1
Standard Room, 1 King Bed, Non Smoking, Hot Tub - Photo 2
Standard Room, 1 King Bed, Non Smoking, Hot Tub - Photo 3
Standard Room, 1 King Bed, Non Smoking, Hot Tub - Photo 4
Standard Room, 1 King Bed, Non Smoking, Hot Tub - Photo 5
1/5

Standard Room, 1 King Bed, Non Smoking, Hot Tub

1 King BedFeatures a private balconyInternet - Free WiFi Entertainment - Cable channels Food & Drink - Refrigerator, microwave, coffee/tea maker, and freezerSleep - Blackout drapes/curtains and bed sheets Bathroom - Partially open bathroom, bathtub or shower (jetted bathtub available in some rooms)Practical - Iron/ironing board, desk, and phoneComfort - Air conditioning and daily housekeepingNeed to Know - No cribs (infant beds) or rollaway/extra beds availableNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Standard Room 1 King Bed Non Smoking

Non-refundable
Room Only
20% OFF$102.44

$81.95

Includes taxes & fees

Guest Reviews

5.5
Good571 verified reviews
AI Summary

Guests highly rate the and frequently praise the .

Categories

Cleanliness1.0
Service6.5
Location6.5
Room Quality6.5
Amenities6.5
Value for Money6.5
Food and Beverage6.5
Overall Experience4.0

Select topics to read reviews

J
Jessica
Verified booking
Standard Room
Stayed in Sep 15, 2025

"Good"

2.0

Roachs mildew chair just nasty

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in Sep 1, 2025

"Good"

2.0

Rooms were not cleaned well and smelled musty. Upon arrival there were no towels in the room and the bedding had stains. All tile floors with no rugs. Paint was old, and conditions of the furniture was run down, looks like it has not been maintained well. There was noticeable water damage in the room and the location was questionable.

Helpful?
M
Michelle
Verified booking
Standard Room
Stayed in Aug 26, 2025

"Memo's stay in Memphis"

10.0

It was absolutely amazing I loved itl

Helpful?
2
263linog
Verified booking
NONE
Standard Room
Stayed in Aug 17, 2025

"DO NOT GO HERE!!!!"

2.0

Everything wasn’t working not the power the elevator the water nothing. Smelled like weed everywhere even in our none smoking room. There was also cockroaches and the train near by was really loud. DO NOT GO HERE!!!!

Helpful?
B
Brian
Verified booking
Standard Room
Stayed in Aug 11, 2025

"Awful Experience"

2.0

Do not stay here, worst hotel experience ever! They put me on the 4th floor, elevator didn't work so I lugged my stuff up there only to find the door lock was broken. Took all my stuff back downstairs and they gave me a room on the 5th floor. The manager acted like he didn't believe me but a maintenance guy verified that I was right. This was just the beginning, there were numerous other problems during my stay. It seems like this hotel would be better suited to hourly operation.

Helpful?
N
NesterusUS
Verified booking
family with young children
Standard Room
Stayed in Aug 2, 2025

"Poor"

3.0

Poor

Poor

Helpful?
C
ChristianusUS
Verified booking
review category business travellers
Standard Room
Stayed in Aug 1, 2025

"Uncomfortable."

1.0

No breakfast. Price.

Property has taken major decline. On all levels. Staff try’s. But to no avail.

Helpful?
M
McfeeusUS
Verified booking
family with young children
Standard Room
Stayed in Aug 1, 2025

"Poor"

3.0

Needs to do a continental breakfast

No breakfast

Helpful?
B
Brandon
Verified booking
Standard Room
Stayed in Aug 1, 2025

"Untrue hotel description "

2.0

Nothing the hotel said was offered, was actually offered. No gym, no breakfast, no garden, no airport shuttle, no pool. There should be consequences for a hotel pretty much lying on their amenities offered.

Helpful?
W
WestonusUS
Verified booking
family with young children
Standard Room
Stayed in Jul 30, 2025

"Morning shift check guy was rude"

2.0

I liked the the location because it close to downtown.

I didn't like that an employee tried to walk in the room. and got very rude after being told he can't just walk into the room. he continues to say he can walk into any room he wants to because it's his business. and he can do whatever he wants to in his business.

Helpful?
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