Macdonald Bath Spa

A beautiful place to stay. Have stayed here before 6 yrs ago and both times we have been very happy - rooms are of a higher standard in terms of size and decor with a generous & well appointed bathroom. Highly recommend.

Beautiful hotel set in a beautiful city. Food was very good but expensive. Unfortunately the only thing the hotel lets it's self down with is the waiting on staff especially at breakfast. It seems like they with don't have enough staff or no one has a set roll and everyone is running around like headless chickens. The Spa is beautiful and very relaxing, the rooms are very comfortable too

Very tired room, housekeeping not great, bathroom had mildew, bar and breakfast service was terrible

Had a lovely stay at this hotel, it’s walkable to all the attractions if you’re quite fit! At the top of a steep hill so a car is required if you’re not. Check in was 3.30, we didn’t get our keys until 4 which was slightly annoying. We went to get a drink at the bar but were told we couldn’t sit outside as there was a private function (also slightly annoying). Despite the minor niggles the room was lovely, spa is a bonus and I wouldn’t hesitate to return.

The property is situated in a really good location to visit bath the old part of the property is very beautiful and the courtyard with music works well, but when it comes to staffing the hotel has real problems, not enough staff not trained staff and management not really managing this is from all departments from reception to room service even the bar and restaurant hopefully the hotel can improve with its staffing as this is the only letdown

Stayed here several times, great location, pool changing rooms grubby. They now allow dogs, so woke to barking one morning .

Our experience was perfect from start to finish.

Last minute trip, very nice, great staff

On the hottest day of the year I was placed in a room where the air conditioning was not working: fear not, they gave me a fan that looked as though it had not been dusted since the 80’s when the rickety thing was bought! But what detracted from the warm air circulated around the room by the noisy relic was the springy uncomfortable mattress…seemingly purchased in the same decade. The room was not clean: a previous occupier’s pills lay scattered on the floor…and they left the gift of a long strand of black hair in the shower. Generous. Was breakfast the redeeming feature? No! Over-cooked eggs, under cooked hash brown, and deep fried sausage. Nothing about this start to the day screamed “Happy Friday”, more like “get out whilst you can”. Which I did!

What a fantastic Hotel this is, set in a beautiful hill side location with only a 10 minute walk in to Baths city centre. The staff at the hotel are amazing, always kind, friendly and efficient. We always pay a little bit more to have a garden view and wake up with the sun shining on our balcony. The food is excellent too. The full English breakfast is highly recommended and served in a beautiful room with grand pillars and doors that open out on to a terrace. The same with the evening meals too. We would especially like to thank the manager again for such good service at breakfast and also Gaille in reception who’s always exceptional. We can’t wait to visit again…