Holiday Inn Milton Keynes Central by IHG

No sauna

From the second we walked in the staff couldn't have been more helpful or friendly! We got an early check in from 11.30am which was totally unexpected, and then reception organised a late check out at 1pm which was fantastic! The room was gorgeous, the balcony area was an added bonus and was great to sit on in the afternoon. Everything in the room was spotless and perfect! Showered and sat on the balcony in my robe and slippers provided by the hotel before going down to the restaurant for lunch. Can't wait to stay again!

Only thing I would recommend, just from a woman's point of view is, it would have been nice to have a mirror and a plug socket at the desk where there is a chair to do my hair and makeup before going out. The long mirror by the door is great but would have loved to sit at the desk and get ready.

Very clean and room was spacious and very comfortable staff were helpful and friendly

Nothing

Customer service, spacious king room, great location. Breakfast also lovely!

Didn't use swimming pool etc so can't comment.

Staff were amaizing helpful and always checking if we are ok

No fridge in room Not so morden The outside garden on pictures on booking.com are far much different from what i saw

Entire experience wasn't too bad - probably what you would expect from a 'brand' hotel. Location was good, staff were friendly and it ticked all the boxes for a short visit.

Room wasn't ready on arrival but not too long after (even though we arrived after check-in), hotel was publicly claiming it was a refurbed recently, yet it was actually over two years ago. Room was already tired, with dirt in various places, wasn't exactly looked after and really wasn't worth the money they charged.