Fairfield Inn & Suites Dallas Park Central

Location was good

Construction was going on during our stay. We had to go arrive workers both in and outside the property. We were not advised about construction prior to check in. . We had to be moved rooms due to ac issues. Keys had to be reprogrammed a few times. Ice machine was broken our entire stay. When we asked the front desk for extra coffee for our room they said they had none.

There was a pool and gym indicated on the listing and then we arrived to find both of them absent which was frustrating. The elevator smelled like dog and was very dirty. The room was clean and breakfast was decent.

Rooms were clean staff were great. I was very disappointed because the pool was removed.

I will never book at this location. They refused to refund my cancellation fee when the reason for my cancellation was due to the indoor pool being out of service due to renovations. The manager stated that booking.com should be responsible for that problem and unfortunately after several attempts to speak to a representative and emails sent nobody has reached out to me. I WILL NEVER BOOK WITH BOOKING.COM NOR WILL I EVER MAKE A RESERVATION AT THIS LOCATION.

I will never book at this location. They refused to refund my cancellation fee when the reason for my cancellation was due to the indoor pool being out of service due to renovations. The manager stated that booking.com should be responsible for that problem and unfortunately after several attempts to speak to a representative and emails sent nobody has reached out to me. I WILL NEVER BOOK WITH BOOKING.COM NOR WILL I EVER MAKE A RESERVATION AT THIS LOCATION.

New beds were amazing! Woke up with no back pain!

Roaches. Also we had a family emergency which is what put us in that location to get a motel when we finally got through at the hospital and arrived at our hotel. It was past midnight and I was told that I had to wait until 4 AM to check in if I didn’t want that date account that they would not let me switch days.

Nothing at all when we first got there they had my reservation but would not let me get into my room because they saying it was an issue with paying through booking

There was not anything to like about it. My door to my room would not lock. The pool was out of service and it didn’t say that online before I booked the room or I would not have booked it. The breakfast was OK, but not good enough to stay another day.

Very clean, and quiet

They were good and clean for the price. Relatively close to the main down town area. Would recommend.