Fairfield Inn & Suites By Marriott Beaumont

Not friendly

They were doing a little renovation. It’s an older hotel with the old style window/wall a/c. The room would not get very cool even with the A/C cranking. The room smelled strong of bleach.

Room was hot and had an odd smell when we arrived at 1am. I cranked up the AC and it the temp never got better. The road noise was terrible on the road side of the building. The pull out couch was covered in a Saran Wrap like Plastic and tilted, making it uncomfortable. The tiles in the bathroom moved when you walk on them. Nice staff though and it was a place to sleep for the night. I would not choose it again.

The outside was dirty and the rooms dirty. Our sheets had a huge brown stain on them. I guess they dont change bed sheets…. Disgusting we all had to sleep in one bed too tired to even go tell them. Since we had just drove all the way from florida

The staff was amazing

First room had a broken door lock. Second room had a busted, junky old dehumidifier. Half of the buttons were busted on A/C system.Half the hotel was closed off for repairs or something. At least the sheets were clean.

The hotel stunk, I only booked because of the indoor pool but it was closed.

The property was nice. I just didn't like that the hotel could not accommodate the room size that I booked online through Expedia because I was told that Expedia overbooked the double rooms. It would have been nice to (1) only pay the price of a single bed room and (2) if someone would have contacted me about the overbooking before I arrived so that I could have made different arrangements.

We arrived to find out the WiFi was not working and they did not know if they would have it fixed. The front desk stated that maybe we could get a room at the Comfort Suites next door. The INDOOR pool was broke and that was one of the main reasons we was staying there. We had teenagers with us and needed to do something close to hotel. The breakfast was a joke. It was a Jimmy Dean Prepackaged Sausage biscuit and orange juice and coffee. The Biscuit was cold and needed to be heated up. Went back to room to heat up and realize that there WASN'T a microwave in the room as it was advertised. There was one in the entire hotel downstairs next to the front desk. The clerk failed to inform us of this and when I mentioned the microwave was not in our room he then mentioned "Oh yea I know it's right over there." It would of been nice have been told that before having to make 2 trips up and down.

Place was clean and decent, definitely is not worth the price. Front desk had rude service, they were charging me twice when I had already prepaid, when I go to ask why they are charging me twice the guy was very rude and didn’t really explain. Just kept saying I need to be pay even though I already showed him I prepaid. He nearly said he couldn’t care less. Probably won’t stay here again. Was my first time in Beaumont. Place was fine not much odor, bathroom was kinda sus but other than that. Was meh