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7.9 / 10 Guest Rating

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

4800 Merle Hay Road, Urbandale, us

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - main view

About the Property

Irish Pub and Indoor Pool:
Experience the charm of an Irish Pub right at the hotel, perfect for enjoying a pint or a hearty meal. Unwind and relax in the indoor pool, offering a refreshing break during your stay.

Comfortable Rooms with Modern Amenities:
Each room is equipped with a 37-inch flat-screen TV, coffee maker, and work desk for your convenience. Upgrade to a suite for additional space and amenities like a microwave and refrigerator.

Convenient Location and Complimentary Services:
Located just 7.5 miles from downtown Des Moines, our hotel offers a free local shuttle service within a 2-mile radius. Take advantage of the gym, business center, and on-site dining at Bennigan's Irish American Grill & Tavern.

Book your stay at Holiday Inn Hotel & Suites Des Moines-Northwest for a delightful blend of comfort, convenience, and Irish hospitality.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20.00 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

28 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

Standard Room

Non-refundable
Room Only
20% OFF$168.61

$134.89

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$207.83

$166.26

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
1/4

Standard Queen Room with Two Queen Beds

Offering free Wi-Fi and a flat-screen TV, this room features tea and coffee-making facilities.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

Standard Room, 2 Queen Beds

Non-refundable
Room Only
20% OFF$161.04

$128.83

Includes taxes & fees

2 Queen Beds Standard

Non-refundable
Breakfast Included
20% OFF$207.83

$166.26

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
1/2

Standard King Room

Spacious room offers an over-sized work desk.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

Standard King Room

Non-refundable
Room Only
20% OFF$149.29

$119.43

Includes taxes & fees

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$194.77

$155.82

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

French doors separate the bedroom from the parlor. Parlor includes a kitchen area with a sink

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

JUNIOR SUITE KING BED NON SMOKING

Non-refundable
Room Only
20% OFF$210

$168

Includes taxes & fees
Two-Room King Suite - Non-Smoking - Photo 1
Two-Room King Suite - Non-Smoking - Photo 2
1/2

Two-Room King Suite - Non-Smoking

Suite features a 2-person spa bath, sitting area and kitchen area with a sink, microwave, and refrigerator.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

1 King Bed 2 Room Suite Non-Smoking

Non-refundable
Room Only
20% OFF$236.08

$188.86

Includes taxes & fees
King Room - Mobility Access/Hearing Accessible - Photo 1
King Room - Mobility Access/Hearing Accessible - Photo 2
King Room - Mobility Access/Hearing Accessible - Photo 3
1/3

King Room - Mobility Access/Hearing Accessible

Some rooms feature bathroom with a roll-in shower.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

1 King Bed Wheelchair Accessible Non-Smoking

Non-refundable
Room Only
20% OFF$166.18

$132.94

Includes taxes & fees

1 King Bed Wheelchair Accessible Non-Smoking

Non-refundable
Breakfast Included
20% OFF$208.13

$166.5

Includes taxes & fees
One-Bedroom King Suite with Sofa Bed - Photo 1
One-Bedroom King Suite with Sofa Bed - Photo 2
1/2

One-Bedroom King Suite with Sofa Bed

Features a separate living room and kitchen area with a sink, microwave and refrigerator.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

1 King Bed Suite Sofa Bed Parlour Room

Non-refundable
Room Only
20% OFF$194.77

$155.82

Includes taxes & fees

1 King Bed Suite Sofa Bed Parlour Room

Non-refundable
Breakfast Included
20% OFF$233.98

$187.18

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
1/2

One-Bedroom King Suite

A seating area with a flat-screen TV, a desk and a private bathroom are featured in this suite. The unit offers 2 beds.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneHair dryerRadioRefrigeratorDesk

1 King Bed Suite Non-Smoking

Non-refundable
Room Only
20% OFF$208.13

$166.5

Includes taxes & fees

1 King Bed Suite Non-Smoking

Non-refundable
Breakfast Included
20% OFF$250.05

$200.04

Includes taxes & fees
Queen Suite with Two Queen Beds - Photo 1
Queen Suite with Two Queen Beds - Photo 2
Queen Suite with Two Queen Beds - Photo 3
Queen Suite with Two Queen Beds - Photo 4
1/4

Queen Suite with Two Queen Beds

This suite is consisted of of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.

42 sqm
Sleeps 6
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneHair dryerRadioDeskToilet

Queen Suite with Two Queen Beds

Non-refundable
Room Only
20% OFF$260.19

$208.15

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 3
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 4
1/4

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - A pillow menu and bed sheets Bathroom - Partially open bathroom, free toiletries, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Comm Access King Standard Room with Tub

Non-refundable
Room Only
20% OFF$149.29

$119.43

Includes taxes & fees

1 King Bed Standard Comm Access Tub

Non-refundable
Breakfast Included
20% OFF$194.77

$155.82

Includes taxes & fees

Guest Reviews

7.9
Very Good346 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness7.2
Service8.7
Location8.7
Room Quality7.6
Amenities7.7
Value for Money8.1
Food and Beverage6.7
Overall Experience8.6

Select topics to read reviews

B
Bienfaiteur
Verified booking
family
Standard Room
Stayed in Apr 8, 2025

"Exceptional"

10.0

Nice Hotel

Helpful?
K
KlaassenusUS
Verified booking
family with young children
Standard Room
Stayed in Apr 7, 2025

"Superb"

9.0
Helpful?
K
KarausUS
Verified booking
family with young children
Standard Room
Stayed in Apr 3, 2025

"Enjoyed my stay and would stay again."

9.0

Hotel was very clean. The room was comfortable and spacious. The staff was friendly.

I thought free breakfast was included in my stay and was told I would need to pay for breakfast at Bennigan's next door to the hotel.

Helpful?
T
Todd
Verified booking
Standard Room
Stayed in Apr 2, 2025

"Exceptional"

10.0

Excellent

Helpful?
V
Vacationer289167
Verified booking
Family
Standard Room
Stayed in Apr 1, 2025

"Could have been 5 stars"

6.0

Check in was great and the room was clean and spacious. It was also super nice that it was connected to a Bennigan’s so we didn’t have to leave the hotel to get food. Where it fell short was the pet area, if you are pet friendly and charge and additional fee than you should maintain that area. It was a disaster. Broken bottles everywhere, opened tin cans, waste can overflowing, poop bags everywhere. It was disgusting. Please do better in the pet area.

Helpful?
R
RaeannusUS
Verified booking
young couple
Standard Room
Stayed in Apr 1, 2025

"Passable"

5.0
Helpful?
A
AngelikausUS
Verified booking
review category business travellers
Standard Room
Stayed in Mar 31, 2025

"Good"

7.0

The bed was very comfortable and I appreciated that it was a bit lower then beds in hotels normally are

We had a walk in shower, which was part of the reason we picked the room. The step into the shower is "uphill" , which was not a problem to get into the shower, but the water runs into the rest of the bathroom area. It made for a very wet floor.

Helpful?
J
Justina
Verified booking
Standard Room
Stayed in Mar 28, 2025

"Excellent stay"

10.0

It was an excellent stay and restaurant attached was great

Helpful?
K
KristinusUS
Verified booking
young couple
Standard Room
Stayed in Mar 27, 2025

"Very good"

8.0
Helpful?
M
Medea
Verified booking
family_with_children
Standard Room
Stayed in Mar 24, 2025

"Good"

2.0

I did not check in because the pool was closed. We reserved the poolside room for a birthday swim party.

Helpful?
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