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7.9 / 10 Guest Rating

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG

4800 Merle Hay Road, Urbandale, us

Holiday Inn Hotel & Suites Des Moines-Northwest by IHG - main view

About the Property

Irish Pub and Indoor Pool:
Experience the charm of an Irish Pub right at the hotel, perfect for enjoying a pint or a hearty meal. Unwind and relax in the indoor pool, offering a refreshing break during your stay.

Comfortable Rooms with Modern Amenities:
Each room is equipped with a 37-inch flat-screen TV, coffee maker, and work desk for your convenience. Upgrade to a suite for additional space and amenities like a microwave and refrigerator.

Convenient Location and Complimentary Services:
Located just 7.5 miles from downtown Des Moines, our hotel offers a free local shuttle service within a 2-mile radius. Take advantage of the gym, business center, and on-site dining at Bennigan's Irish American Grill & Tavern.

Book your stay at Holiday Inn Hotel & Suites Des Moines-Northwest for a delightful blend of comfort, convenience, and Irish hospitality.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. For any Room Including Breakfast: The Rate includes a coupon redeemable for breakfast in the hotel restaurant. Limit USD 20.00 per room per day.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

28 sqm
Sleeps 2
2 Queen bed (151-180 cm wide)
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

Standard Room

Non-refundable
Room Only
20% OFF$127.54

$102.03

Includes taxes & fees

Standard Room

Non-refundable
Breakfast Included
20% OFF$181.69

$145.35

Includes taxes & fees
Standard Queen Room with Two Queen Beds - Photo 1
Standard Queen Room with Two Queen Beds - Photo 2
Standard Queen Room with Two Queen Beds - Photo 3
Standard Queen Room with Two Queen Beds - Photo 4
1/4

Standard Queen Room with Two Queen Beds

Offering free Wi-Fi and a flat-screen TV, this room features tea and coffee-making facilities.

28 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

2 Queen Beds Non-Smoking

Non-refundable
Room Only
20% OFF$141.3

$113.04

Includes taxes & fees

DOUBLE QUEEN SIZE BED

Non-refundable
Breakfast Included
20% OFF$189.41

$151.53

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
1/2

Standard King Room

Spacious room offers an over-sized work desk.

37 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

Standard King Room

Non-refundable
Room Only
20% OFF$127.54

$102.03

Includes taxes & fees

1 King Bed Standard

Non-refundable
Breakfast Included
20% OFF$181.69

$145.35

Includes taxes & fees
Junior Suite - Photo 1
Junior Suite - Photo 2
Junior Suite - Photo 3
Junior Suite - Photo 4
Junior Suite - Photo 5
1/5

Junior Suite

French doors separate the bedroom from the parlor. Parlor includes a kitchen area with a sink

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

JUNIOR SUITE KING BED NON SMOKING

Non-refundable
Room Only
20% OFF$189.41

$151.53

Includes taxes & fees
King Room - Mobility Access/Hearing Accessible - Photo 1
King Room - Mobility Access/Hearing Accessible - Photo 2
King Room - Mobility Access/Hearing Accessible - Photo 3
1/3

King Room - Mobility Access/Hearing Accessible

Some rooms feature bathroom with a roll-in shower.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioDesk

Standard King Room With Mobility Accessible Roll-in Shower

Non-refundable
Room Only
20% OFF$127.54

$102.03

Includes taxes & fees

1 King Bed Stndrd Mobil Access Roll Shwr

Non-refundable
Breakfast Included
20% OFF$188.98

$151.18

Includes taxes & fees
One-Bedroom King Suite with Sofa Bed - Photo 1
One-Bedroom King Suite with Sofa Bed - Photo 2
1/2

One-Bedroom King Suite with Sofa Bed

Features a separate living room and kitchen area with a sink, microwave and refrigerator.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneAir conditioningHair dryerRadioRefrigerator

1 King 1 Bedroom Suite Living Dining Areas

Non-refundable
Room Only
20% OFF$188.81

$151.05

Includes taxes & fees
One-Bedroom King Suite - Photo 1
One-Bedroom King Suite - Photo 2
1/2

One-Bedroom King Suite

A seating area with a flat-screen TV, a desk and a private bathroom are featured in this suite. The unit offers 2 beds.

42 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerTelephoneHair dryerRadioRefrigeratorDesk

1 King Bed Suite Sofa Bed Parlour Room

Non-refundable
Room Only
20% OFF$162.65

$130.12

Includes taxes & fees
King Room with Roll In Shower - Non-Smoking - Photo 1
King Room with Roll In Shower - Non-Smoking - Photo 2
King Room with Roll In Shower - Non-Smoking - Photo 3
1/3

King Room with Roll In Shower - Non-Smoking

The spacious double room provides a tea and coffee maker, a carpeted floor, as well as a private bathroom featuring a shower and a hairdryer. The unit offers 1 bed.

28 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTelephoneHair dryerRadioDesk

1 King Bed Stndrd Mobil Access Roll Shower

Non-refundable
Room Only
20% OFF$129.39

$103.51

Includes taxes & fees

1 King Bed Stndrd Mobil Access Roll Shower

Non-refundable
Breakfast Included
20% OFF$183.01

$146.41

Includes taxes & fees
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 1
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 2
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 3
Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub) - Photo 4
1/4

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

1 King BedInternet - Free WiFi and wired internet accessEntertainment - 37-inch flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - A pillow menu and bed sheets Bathroom - Partially open bathroom, free toiletries, a hair dryer, and towelsPractical - Safe, iron/ironing board, and desk; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerSafety deposit boxTVTelephoneHair dryerRefrigerator

Comm Access King Standard Room with Tub

Non-refundable
Room Only
20% OFF$127.54

$102.03

Includes taxes & fees

Comm Access King Standard Room with Tub

Non-refundable
Breakfast Included
20% OFF$190.64

$152.51

Includes taxes & fees

Guest Reviews

7.9
Very Good346 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the convenient location.

Categories

Cleanliness7.2
Service8.7
Location8.7
Room Quality7.6
Amenities7.7
Value for Money8.1
Food and Beverage6.7
Overall Experience8.6

Select topics to read reviews

M
Michele
Verified booking
friends
Standard Room
Stayed in May 22, 2025

"Exceptional"

10.0

Clean, friendly staff, convenient

Helpful?
J
JjusUS
Verified booking
young couple
Standard Room
Stayed in May 19, 2025

"I would stay here again."

10.0

I was exhausted from the drive, Corpus Christi Tx to Iowa. All I know is the shower was clean, the water hot, and the bed comfortable. Check-in was easy and check out easier.

Helpful?
C
Christopher
Verified booking
Standard Room
Stayed in May 18, 2025

"Excellent"

8.0

It was ok

Helpful?
T
TheophilususUS
Verified booking
young couple
Standard Room
Stayed in May 16, 2025

"Not For Short People"

5.0

location, the bed was very comfortable, but very tall, top of bed was above my waist hight difficult to get into

the AC was extremely noisy, sounded like a helicopter every time it came on, finally turned it off. Sleep quality was very poor. Sink was very tall, difficult for a short(5'2")person to use- wash face, brush teeth.

Helpful?
S
Shari
Verified booking
Standard Room
Stayed in May 12, 2025

"Excellent"

8.0

There were bags of garbage in the hall when I checked in. There had been some repair on the ceiling of my room so there was a 2x4 nailed to the ceiling with nails sticking out. People at the front desk were very kind.

Helpful?
M
mirandacM8236BV
Verified booking
Family
Standard Room
Stayed in May 11, 2025

"Rude housekeeping"

6.0

Everything was good until we had left for tournament in the morning and when we returned housekeeping had already came through. When we were in the room waiting until the next game which was at 12:30 someone started knocking and they said we couldn’t use anything because the room was already rented out and how long were we going to be there.

Helpful?
R
Rogelio
Verified booking
Standard Room
Stayed in May 11, 2025

"Exceptional"

10.0

I did not care for the chair in my room. Only chair to sit in was at the desk

Helpful?
M
MichaelusUS
Verified booking
group
Standard Room
Stayed in May 10, 2025

"Pleasant"

6.0

WiFi won’t work Fridge inop. Coffee maker inop.

Helpful?
M
MitchellusUS
Verified booking
young couple
Standard Room
Stayed in May 6, 2025

"Superb"

9.0

Friendly staff

breakfast

Helpful?
R
Rachel
Verified booking
Standard Room
Stayed in Apr 27, 2025

"Perfect Stay"

10.0

Our stay at Holiday Inn & Suites on Merle Hay Rd. in Des Moines, IA was wonderful. Employees are very accomodating. They had a restaurant connected to the hotel, which we did not go to but was nice to know we could have. Pool is open til midnight and they are very child friendly. Will definitely be coming back next time we travel to Des Moines.

Helpful?
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