Holiday Inn Rock Island-Quad Cities by IHG

We had a problem first night. My daughter and I were staying there with my 12 yr old grandson for baseball all weekend. We got woken up at 3:38 am with someone unlocking our room. Thankfully we had security lock secured so he could not get in all of the way. My grandson & all of us were very scared and kept us up rest of night. This was totally unacceptable and could of been a very bad situation if we had not had the deadbolt locked. We feel like our stay should be compensated for. My grandson did not even want to stay the second night fearing that someone would try to get in our room again. This was a big mistake from the FD. This was not the man checking in. He probably lost his key and told the FD the wrong room number. His ID should have been checked and not just given the room number key that he thought he was in. He was drunk but kind when my daughter continued to tell him that he was in the wrong room. This could of been a very bad situation and could of ended very badly.

The property needs some upgrades, but ok for the price I guess. The rooms could have been a little cleaner. Doors slam shut causing a loud noise.

shower drains clogged twice, but maintenance was quick on the job. No major complaints

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Good