Four Points by Sheraton Chicago O'Hare Airport

Quiet and clean room. MaryJane smell in hallway. Dinner at the attached restaurant was convenient late. Nothing around hotel within walking distance. Airport shuttle was full in AM and I had to Uber at 5:00 AM to catch my flight. All around convenient for hotel near airport.

Nasty

We had reserved two rooms. One room did not have hair dryer readily available until we asked for it. Another room has water blocking in sink, and did not have iron stand.

The outside looked dated but the front desk and waiting area looked updated and inviting. The further we walked to our rooms the less comfortable it was getting. The rooms didn't have coffee, cups, or a mini fridge. The faucet was rusted and spraying water from the top of the faucet and the light switches didn't look safe. It's wasn't a comfortable room and I wouldn't recommend for my team to stay there. The shuttle driver and check out attendant were pleasant and the best part of the stay.

It is right off O’Hare airport. The hotel was built in the 70’s. Thought since it was a Marriott property it would have been updated. The lovely young lady who checked us in was very friendly and personable. No complaints there. The carpet in the halls needs to be vacuumed around the baseboards or replaced. The bed was comfortable and the sheets looked clean. There were no washcloths in the bathroom. The bathroom floor could use a good scrubbing. The carpet in the room could stand to be replaced. I left my socks on. There was a coffee maker in the room but no cups. Looks like the cleaning crew made the bed and left the room. No liners on the trash cans. The towels were rough. It’s a hotel in need of updating. The windows in the room looked like they hadn’t been cleaned in years.

Very close to the airport and easy to use shuttle service. The room seemed clean but I couldn't help feeling like something was off. Maybe it was because it hasn't been renovated in a long time? The next morning, there were a bunch of pill bugs in the lobby, on the rug. I could easily spot at least 20 of them. That kind of just confirmed my feeling.

Not as expected

NO COFFEE CUPS, NO DRINKING CUPS, NO COFFEE

The hotel is showing its age. The parking lot was spacious but very pitted which made it hard to roll my bag. The room was a bit small. There was a chair which didn't fit in the side they put it since it was right in front of the AC. So it sat at a weird angle. It would have had more space without the chair. Due to the age of the property, there were limited plugs around the room. There was a power strip next to the desk. There were no face cloths to use in the shower.

Good