Hawthorn Extended Stay by Wyndham Chambersburg

Nice clean place

We were short on towels for our entire 3 night stay. On 3 trips to the front desk, we were promised someone would bring them to our room, (they always said they had “just put a load in to wash”) but we never got them! While the building has been renovated, cleanliness does not appear to be a high priority. The lobby is difficult to find as there are no prominent signs inside or out. There was often a small group congregated at Entrance 2 (a door that did not latch closed). Don’t know if they were “guests,” locals or employees. I guess I expected too much from the Clairion name and was very disappointed!

For $100 a night after taxes I am super disappointed. The entire hallway where the "smoke free" rooms were smelled terribly of cigarettes. I had got in late and went right to sleep so I didn't notice until the morning there were stains on the furniture that I don't even want to say what I think it was. Under the white sheets was a white comforter with yellow stains all over it. As I was leaving the room the next morning I saw a cockroach on the wall near the door. I told the desk attendant and showed her a picture. She reacted as if the bug was on her and said pest control comes weekly so didn't know how it got there. I don't like leaving negative reviews even in a situation like this but the website doesn't give me an email address to leave feedback and I was on hold so long when I called that I couldn't wait any longer.

Much older hotel. Beds were small… not very comfortable. More like a double than a queen. Refrigerator was not on and didn’t work when plugged in. Girl at desk was new and didn’t know where our room was. I booked this one over another because it had breakfast and they didn’t serve breakfast anymore.

it bs was Great I love it , just it took a long time to check in

Hall rugs stink and are stained. Room was not cleaned well. No breakfast or use of pool as advertised.

The guy at the front counter was very friendly and got us checked in quickly. Our rooms both had a funky smell and weren’t cleaned well. The rooms had updated bathrooms and decor. Our toilet made dripping noises all night. There seemed to be a lot of long term residents that hung around the parking lots and by the doorways. Overall wasn’t a terrible stay for one night but wouldn’t stay here again.

Bathroom curtain covered with mold. Same for ceiling tiles in BR and grout in BR. Hall smelled of moisture and just overall old and in poor condition. Also our suite faced the main road and traffic noise was excessive. WOULD NOT RECOMMEND.

Parking lot hard to access, have to go around diner

Front desk check in was unorganized and slow… I prepaid but they did not know what was going on. Room smelled like hospital sanitation. Smell was so strong it made me sick.