Aubrey Park

This was probably a decent wedding venue in the 1970s, however it hasnt been updated since then. It is all a bit tacky and broken. Customer services was awful, room was dated, breakfast was less than basic. God forbid you have a problem, as they will call you a liar and ignore you. Awful place.. even if you think it is good value, it wont be

The rooms were shabby and not particularly clean.lifts didn't work. Many radiators leaking, carpet's stained and torn. Overall the hotel was very run down.staff did not seem to be trained in hospitality in regard to customer service skills.Sufice to say this is not a 4* hotel.

The horel looks a lot better in the online photos. Sadly the building is very rundown. There were leaking radiators and stained carpets, the corridors were very cold. The exterior of the building was in a terrible state with paint peeling off and we could see a pile of pallets outside our window and the gardens were overgrown. That said the staff were polite and helpful and the breakfast was ok however we wont be returning. 😕

We had stayed there before, when we arrived the heating in our room didn’t work but the lovely receptionist sorted us out with a fan heater for the second night. Bit disappointed that our room wasn’t cleaned at all for our 2nd night ( just emptying the bins would have been nice!) Another area for improvement would be to fix the massive potholes at the entrance of the car park… but the location is great and the staff are really lovely!

Been before it was very good.This time on the 11th January Very Cold in the Hotel. Even some of the staff had coats on. The breakfast plate’s just about warm, the cups were like ice!!! so they made the tea or coffee just about warm. When you’re away it’s nice to be warm. I know power is expensive, but just stick another £5 on every body’s bill.

Good place

The hotel was clean and spacious and the staff friendly. There were no restaurant facilities but as I was visiting relatives it didn’t matter to me but could have been an issue if I hadn’t already eaten as there are no eating places nearby without a drive. I wasn’t informed if this when I booked

Very spacious hotel and nice surroundings, although the hotel is looking old and tired and much in need of refurbishment, as old carpets and lift have heavy pungent smell, and unpleasant when moving around the hotel

We stay in this hotel quite often as it is near family. The staff are friendly and efficient. Breakfast is very nice. Some parts of the hotel are a little tired and need a refurb but rooms are fine, warm and beds comfortable. Price of room is very reasonable.

Have stayed here several times and always does the job as a good work stop with decent food.