OYO Hotel Cleveland, TN

After I made the reservation and drove to the address, I expected to see something that had the name of the hotel OYO but that wasn’t on the building. I came to find out that the place I stayed at was booked through something called OYO. There were no towels in the room and the bathroom was a little filthy. The bed was nice since I was only there to basically rest up for a couple of hours. It’s doubtful that I’m gonna go stay at that one again.

Very bad service they don't have towels they don't do cleaning service cockroaches everywhere, it was supposed to be a non-smoking room but it smelled very bad of cigarettes I don't recommend it they charge a deposit for incidents but the truth is not worth it

There was bed bugs needs to be shut down and no linens and staff very questionable terrible experience

I was scared and didn’t stay

horrible place if I could do 0 stars I would paid almost 100 dollars to stay here with my 3 year old after a domestic dispute with my ex husband and there were roaches in one of the beds dead they were crawling all over the walls I didn’t get there until around midnight and had to quickly get my things because my 3 years woke up scream and crying about the bugs. they wouldn’t give me a room downstairs even though I was alone and had to carry my stuff my sleeping kid and me up the stairs and they charged me a 50 dollar deposit that was never returned after I had already asked for a refund. the man at the front said no refund because they had an exterminator come every month I showed him pictures and we had only been in the room about 4 hours. so Im assuming they were mad about me asking for the refund is the reason that they also kept my deposit as well but I called about everyday for over a month and then after they kept acting like they Couldn’t find the record of me stayimg they then proceeded to tell me it had been too long since I had stayed to find it anymore but it wouldn’t have been that long except they kept telling me they didn’t see where they had not given the deposit back they’d look into it blah blah blah they are crooks and frankly they are truly unethical people to keep someone’s money who’s already getting beat on by a big ass man and struggling to pay bills.

First we where suppose to stay in one hotel then next we get to our room no plugs worked so my husband couldn't plug up his cpap machine or we couldnt charge pur phones. Bed had dirt on the sheets. Id really like a refund. This was worst place ever to stay. Never again will we stay there!

Booked room and when we got there it was full no rooms available .

Well we were under a tornado warning and terrible storms a tree knocked our our power so i went on hotels.com and found a good deal so I booked the room funds were taken all set loaded up drove through the storms fot to hotel and was turned away with no refund because i got the room at to good of a deal now this was after i was ask for a $50 cash deposit and i said ive already paid for the room nothing was said about a cash deposit thats when i was told to get out and after paying my money trown into the storms having to book another hotel 2nd went fine but the OYO lincoln inn is the most horrible place ive ever seen and the clerk was the rudest most backwood ignorant person ive ever meet and im from the south if you book here be up to date on you shots and vaccines

Booked my hotel a few weeks in advance, drove across the country and was denied check-in. According to the manager, that refused to even allow patrons to enter the office while he worked on 2 broken down cars in the front parking lot, "the company overbooks us". And, like that, the manager washed his hands of me and walked away leaving me halfway across the USA and without a room. Worst experience I have ever had with a company. Go elsewhere. Rodeway Inn is right next door and they will honor the price of OYO's failed booking shituation.

Pictures misrepresent entire properties. Old decrepid in real life looks brand new on website