Mercure Leeds Parkway Hotel

The grounds are dirty. Lots of empty bottles of beer and vodka. Did not feel welcoming or safe. I wouldn't recommend using the facilities at the hotel. Lot of men milling around. Inside the hotel. There are better health centres and gyms in the local area. Dont bother going

On booking, we were informed that the the conference centre is 'fully functioning', even thought the hotel isn't open to the general public and this couldn't be further from the truth. The entrance is via a fire exit, so you can only get in if it has been propped open. There is no signage to help you find where to go (took 10 minutes to locate the room) and no staff on hand. The building is falling apart, with moths, flies and filthy and smelly furniture ... and big sticky fly traps on the back of doors. There is no where you can buy cold drinks other than water or any food and the car park and surrounding areas is revolting, full of hotel furniture, left out in the rain. Very naughty to sell this as meeting room space, in my opinion it doesn't meet basic hygiene requirements and I won't be booking any Mercure Hotels in the future

Attended a meeting in one of the suites on the ground floor. Had to enter through a side fire door as couldn’t go through main reception due to building no work which is fine as well signposted. However the overwhelming smell of damp was awful. The chairs in the communal area were filthy and smelt. Not a great advert to book any future rooms for business meetings.

Don’t listen to staff as they don’t know what they are talking about. I donated blood at the Mercure in November and was advised the parking management system had been turned off for the day and I didn’t need to register my vehicle. It wasn’t and I am now battling a £100 parking charge. I have emailed the hotel twice and received no reply. I have also emailed the CEO but have received no reply. Clearly, this hotel appears to demonstrate absolute contempt for people doing something for others. I won’t be using this chain in the future, even for blood donations. Having given blood, it seems the parking management company want their pound of flesh. However, I have never defended myself in court so that will be an interesting experience. Hopefully my lack of faith in the legal system will be misplaced.

Went to the Mercure Leeds to donate blood on 22 November 2024. I and several other diners were advised the parking management system had been turned off and that we didn’t need to register vehicles. Today I received a parking charge for £100. I don’t mind donating blood to the NHS but not to Smart Parking! Needless to say, I won’t be going there again, and if any other donation venue has parking management I will be turning round and going home. What has the world come to!

We went to the Feel Good Health Club here as a family for a treat before the girls went back to school. We found the pool uncomfortably cold and were surprised by the racist comments being made by an elderly lady in the water, though she piped down once she saw us. The venue is very tired and showing signs of neglect, though my partner said the male changing area was especially grotty and had shady dealings taking place. The female changing area wasn't the best, though the girls were a bit put off by the young male staff member coming in. A lady in the changing area said that there was no point in complaining as the elderly lady was the manager's friend and the young man was her son and he'd been bragging that he would soon be running the club.

It was the occasion of our Golden Wedding anniversary. The hotel set the tables as if for a wedding including, flowers, candles and drapes over the seats at no extra cost. We requested a self serve buffet similar in principle to that of a carvery . The vegetable soup was to die for and everybody raved over the salmon. The price was very reasonable a great place for a party.

We went on a day pass to the Feel Good Health Club at the Mercure Hotel and it was such a relaxing experience. The steam room is massive compared to most and works well, whirl pool, swimming, sauna, what more could you want? even now very reasonably priced...Karen was fantastic; so warm, friendly, going above and beyond with hospitality, getting us an extra chair for my friend and showing her timetables, etc etc. Love this place.

Our morning meeting at the Mecure, for 35, organized in Caberet seating, in the ballroom today went very well. Nash was an excellent host; always to hand to help ensure all went smoothly, from setting up our PowerPoint, to sorting the hot drinks, tidying and clearing away - and with charm, courtesy and efficiency. Thank you Nash.

Visited the leisure club and can see the improvement .Great staff who cares for the member and clean facilities .There are some work to be done but have been told its in process .Entrance is from the back of the hotel so make sure you ask .