Mercure York Fairfield Manor Hotel

Friendly staff, lovely hotel and central for main shops and York

Needs more breakfast selection, i.e porridge, prunes, yoghurts in pots. Evening dinner menu should have more of a selection.

Excellent breakfast etc

Property upgrades and maintenence is required. Dated ensuite equipment.

Massive bed we had a suite very large room very clean staff very helpful very big carpark

Our room was a suite and the windows quiet small and no view of the grounds

Clean, modern, big comfortable beds, free parking. The location was quiet and peaceful.

It suited us to be a little way from town, although we had a car.

I do not normally write reviews but on this occasion felt I should give credit where credit is due. Having lived in hotels for 30 years I have a vast a varied experience. I have stayed in York several times for business and pleasure and recently decided on a family weekend to York. Knowing what parking is like in York (or the cost of using a public car park is), this factored in our selection as well as the fact we wanted a family room at a reasonable price. I stumbled across the Mercure Fairfield Manor Hotel at a fair price and whilst slightly out of the City Center, it had a bus stop right outside and a Park & Ride a 2 minute drive away which is £4 per adult return. That said, an Uber is only around £10 each way which was more convenient for us being a family of 3. I read the review prior about the hotel being dated and yes, it could do with sprucing up but then the price will increase as well no doubt. But, the hotel is clean and comfortable which is all you really need and the staff very friendly and cannot do enough. We had Breakfast both mornings which again was superb, great selection, hot and fresh even though it was a buffet style and the staff were very attentive and went above and beyond getting my Daughter pancakes when they overheard us asking for them as this is a weekend treat. Bedroom was spacious, no air conditioning but there was a fan which was suitable even though it was one of the hottest weekends of the year. The room also had a fridge which was ideal for keeping our drinks chilled. I thoroughly recommend this hotel. Some people are a bit naïve when it comes to star ratings and expect it to be the quality of the hotel which it is not, it is based on facilities. I would definitely stay here again, great location (far enough out but not too far), great food, staff, free carpark set in nice grounds at a price which offered great value for money (booking direct gave us the best price with Breakfast included).

didnt get breakfast as not told when it finished

nice room and location

Hotel was great staff brill, I did believe our booking included breakfast but confusion was due booking.com info. Our room was OK but being next to the lift was really not good, lots of late night noise. Also on Sunday night due to private wedding celebrations fireworks were being 'let off' at nearly 11pm not great when you have families and pets staying - there was zero warning given too

Staff were super