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8.3 / 10 Guest Rating

Swiss-Grand Beach Resort Kuantan - Newly Upgraded 5-Star

2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, Kuantan, my

Swiss-Grand Beach Resort Kuantan - Newly Upgraded 5-Star - main view

About the Property

Beachfront Paradise
Discover relaxation and luxury at Swiss-Garden Beach Resort, Kuantan with its 6 dining options, tennis courts, and a free-form outdoor pool.

Refurbished Accommodation
Experience the newly refurbished rooms offering a range of accommodation options from Deluxe Rooms to spacious suites with stunning views.

Dining and Leisure
Indulge in delicious meals at Swiss Deli, sip cocktails at Malibu Club, and unwind in the outdoor hot tub. Enjoy beach relaxation or family fun at the kids pool with water slides.

Book now to create unforgettable memories at Swiss-Garden Beach Resort, Kuantan.

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From January 1st, 2023, a tourist tax of RM 10 per room per night applies to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents (MY PR Card is exempted) are exempt. Children aged 11 years and below stay for free when using existing bedding. Breakfast is not included. The spa will be temporarily closed for refurbishment until June 30, 2026. The outdoor jacuzzi is temporarily closed for maintenance until June 30, 2026. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Spa/wellness center is closed from 2026-06-30 until 2026-04-29 Hot tub/jacuzzi is closed from 2026-06-30 until 2026-04-29 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe King Room - Photo 1
Deluxe King Room - Photo 2
Deluxe King Room - Photo 3
Deluxe King Room - Photo 4
Deluxe King Room - Photo 5
1/5

Deluxe King Room

Featuring a private balcony with views of lush greenery, stylish air-conditioned room includes a safe and LCD TV. Fitted with tiled flooring, private bathroom offers free toiletries.

40 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
MinibarShowerSafety deposit boxTVTelephoneAir conditioning

Premier Deluxe King Room

Non-refundable
Room Only
20% OFF$322.48

$257.98

Includes taxes & fees

Premier Deluxe King Room

Non-refundable
Breakfast Included
20% OFF$345.14

$276.11

Includes taxes & fees

Guest Reviews

8.3
Excellent3397 verified reviews
AI Summary

Guests highly rate the kid-friendly facilities and frequently praise the friendly staff.

Categories

Cleanliness7.6
Service8.6
Location9.1
Room Quality8.1
Amenities8.1
Value for Money8.5
Food and Beverage8.1
Overall Experience8.4

Select topics to read reviews

N
normimymyMY
Verified booking
extended_group
Standard Room
Stayed in Jun 2, 2026

"We only stayed there for the beach but the overall services is still much to be desired !!"

5.0

The beach location

The mgt of the property is not practical as some instructions are ridiculous , resulting the staff of being not giving their utmost services to the guests. Eg of the instructions among others were grab/ panda food riders were not allowed to drop off the orders at the hotel lobby or concierge but only allowed to drop off at the guard house / and the guests have to walked all the way to the guard house to pick up their order items!! Pls note tht delivery are not necessarily be food as guests order items eg pampers/ medicine etc !! Other 5 stars hotel in Kuantan eg Hyatt Kuantan are very accomodative as they dont hv any issue with grab/panda delivering items up to the concierge which truly showed their great hospitality. The property so called swiss care were hardly answered when we called for enquiries or assistance. Worst is why would the property mgt allowed the ‘ reno contractor to drill the kids swimmg pool during the time when the pool was being used by guests which caused anxiety and noise among the guests children . The mgt of kuantan swiss grand has to buck up if you want to live up to your newly upgraded 5 star status !! We were also not allowed to bring our own food while picnicking at the beach , which is very absurd !!

Helpful?
M
Muhammad ZarrinmyMY
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

9.0

Comfartable and cleanliness

The beach abit dirty, and not to safe because lots of people ride ATV dangerously. My son almost hit by the ATV rider

Helpful?
S
sitimyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Excellent"

8.0

Beach front

Helpful?
Y
YasminmyMY
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Fun for kids"

9.0

Newly renovated rooms and great fire show at night

The ATV rides at the beach front is dangerous for kids

Helpful?
N
Nurul FarhanahmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Exceptional"

10.0

Everything was good!

Helpful?
N
NurulmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0
Helpful?
L
LiyanamyMY
Verified booking
couple
Standard Room
Stayed in Jun 2, 2026

"Overall, I had a good stay and would consider staying here again."

8.0

I enjoyed my stay here as the hotel is located very close to the beach. The staff were friendly, and the room was clean and comfortable.

Breakfast spread are just okay, but could be better. The parking area is a bit far from the lobby, which is understandable.

Helpful?
N
NUR AINmyMY
Verified booking
family_with_children
Standard Room
Stayed in Jun 2, 2026

"Excellent"

8.0
Helpful?
Z
ZalikhamyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 2, 2026

"Very Good"

7.0
Helpful?
P
Philip YaumyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 1, 2026

"Exceptional"

10.0
Helpful?
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