Homewood Suites by Hilton Phoenix-Chandler

The coffee is terrible. Seriously. The shower heads are cones of spray with no water in the middle in my room. It took forever to rinse my hair. There had been water leaks with multiple “fixes” but the wall/paint was peeling off the wall and there was a smell of mold/mildew in the bathroom. The water damage was so bad that the tiles around the floor as a baseboard were coming off the wall.

Good hotel for a business stay near Tempe; I stayed in a one bed studio with a kitchenette and this was adequate enough for me for the duration I was there. The room seemed a bit dated and it needs a bit of TLC; having said that, the hotel was in the process of installing brand TVs in every room while I stayed there so I ended p with a brand new TV in rom room during my stay. This was all announced and I knew it was going to happen so it did not come as a surprise. I did not try the free breakfast as I used the room amenities to make my own in the morning. You have to pay for parking and the charge was USD15 per night as of November 2024. Overall a functional, no-frills hotel.

Big room. Little outdated. Cannot understand the portable AC unit in the room, this is Phoenix! Luckily it was cool when I stayed so no reason to use. Fairly clean, but not spectacular.

Nice place 👌

the pool and hot tub were broke down the entire stay

Not included in the show price per night is a $15/day parking fee. The cleaning crew came every other day. You can get more clean towels if needed at the front desk. We enjoyed the Social Hour on Wednesday night. Soup, cheese, chips, soda and beer were all complimentary. One day we left our D8 not Disturb sign up too long. Later we asked the cleaner for more towels. Not only that but she went in and did the full cleaning. Above and beyond. The pool was not operational or the hot tub when we were there. A bit too cold anyway.

Look at my photos and Stay away from this place there was blood, urine, spiders (looked like a crime scene under the sheets) in my son’s bed room 113. He got bitten. There was black mold on the ceiling, pool / hot tub is broken for at least 8 days. Dishwasher broken, toilet broken, fire alarm broken, 8 light bulbs out, window shades broken. Seating area closed, grill has no knobs broken. GM hides from problems and lies, she claims to give 5000 points that equal $28.50 for all these problems. After check out charged $75 for parking without me having a car there. Then charged another $75 for a total of $150.

This is the second time I have stayed at this property when I visit Radford Racing School. It is an ideal location, and the drive time to the school is only minutes away. We ate at some of the local eateries around the area, and my friend and myself took a nice walk around the area one evening and felt safe. When I return (I will be returning) I will be booking at Homewood Suites again.

Run down, not clean, $8 for 3.4 oz ice cream by calling it a pint.