Homewood Suites by Hilton- Longview

Friendly helpful staff made accommodation for handicapped accessible room last minute and was helpful extending our stay when needed. Breakfast was very good. Laundry close proximity to room was very helpful.

The property was very outdated. The walls were stained and needed to be cleaned. The hallway had a very pungent smell on the second floor. The chair and couches in the room were also riddled with stains. The staff was very friendly!!

The breakfast was great lots of option and the room was spacious

The first floor had a hole in the ceiling so that was jarring and wallpaper was teasing by the elevator

A place to spend the night, the War Department (my bride) HATED IT, it could be fixed. Room 220 experience: Negatives: - Strong marijuana smell in stairwells, faint throughout - Bath/shower didn't work, only sink and toilet had water - No ice machines on our floor- wouldn’t be a problem but I was as far as I could possibly be from lobby. Don’t know if there is one down there because it’s a 15 min round trip from our room. - Ancient TVs with limited channels, poor picture quality. - Strange smell causing congestion and headaches- bride up ALL NIGHT w/noises and smell causing headache. - Dirty exterior (moldy awnings) and old/dirty interior (gross carpets, spills in hallways) - Non-functional charging outlets between beds. - Only one coffee cup provided (who cares but I’m here so I’ll include it) -Broken elevator Positives: - Lots of work trucks, suggesting outstanding security. Thugs don’t want to mess with linemen and oil field guys- my truck was safe. - Relatively quiet, despite some noise from upstairs, heard every step he made but sounded like he came home and just crashed. - Spacious room with living room, kitchen, and separate bathroom…OLD furniture. Room was clean enough, beds and pillows were okay. Would stay again if alone and free/cheap, but badly needs remodeling. Suggestions: upgrade TVs, replace carpets, add ice makers, ensure facilities work, address dope smoking issues. I would put an ozone machine and scent generator on the entire HVAC system. Ozone flat works on odors…I guess people don’t drink so much anymore, they smoke dope because I smell it everywhere now. Ok, fine…just do it outside! Used points for free stay, but felt wasted on a hotel needing improvements. Size is great, but cleanliness and amenities need work.

The room was just what we needed. The small kitchenette was great to have so we weren’t eating out for every meal. The bed was average as it seemed to be a little worn. The biggest issue was the shower rod and curtain. The rod was coming off the wall so the it sagged causing the shower curtain to not stay closed. The shower was also meant to be an accessible one and we ended up with a rather significant amount of water outside the shower each time it was used. Overall, it was a decent hotel room.

Good location .Rooms are larger than most.

Parking is tight and sometimes are to find. Long halls to walk to end rooms from elevator. Our room was the last one on the end and was out of number order so it was hard to find around the cornor of the Long Hall at the end .

Staff

Old food in refrigerator, dirty towel in bathroom, urine on toilet.

Amazing! Will definitely book there again

Amazing