MainStay Suites

Large room

Broken elevator

Close to many stores and restaurants. Kitchenette with decent fridge and ice maker was convenient. Nice that the bedroom was separate from the "living room" with the pull out couch.

The room reeked of cigarettes upon entering and seemingly wasn't cleaned completely before we entered. There was a shower cap on the smoke alarm and a car air freshener in a vent that didn't help the smoke smell. We were too exhausted to go back down and seek out another room. Over the course of the next two days, multiple other guests and strangers knocked on our door asking for different people. Seemingly all the doors had a 2"+ gap at the bottom that was large enough for someone to stick their hand through or possibly take a picture. Multiple people were getting in fights on sight with one particularly intense screaming match involving the front desk staff calling the police. There was a lack of cooking utensils and only one pan that wasn't useful for the things we were trying to cook. Dishes in the dishwasher weren't clean and one plate had white powdery residue. The hot tub that we planned on using was out of order. There was no free breakfast, despite booking the hotel for that reason. There was ongoing construction in the mornings and no warning at the concierge that this might affect our sleep since they got going before 9am. Only the TV in the sitting area worked-- the one in the bedroom wouldn't connect to the cable. Pull-out couch was broken and started folding on you if you sat all the way at the back of it (closest to backrest). Not in a neighborhood with sidewalks; you need a car to navigate most places. When I had to extend our stay for a night (because my friend I was with became ill), they didn't tell me how much they were charging me but agree to discount that night's stay because of the problems I mentioned. THEY CHARGED ME $30 THAN BOOKING ONLINE WOULD HAVE COST. Long short, AVOID THIS PLACE unless you're desperate or you find a screaming deal online. Not worth more than $65/night, even with the kitchenette.

Rooms very spacious, clean, overall just good experiance

Wonderful staff and hard working housekeeping