Quality Inn & Suites Lenexa Kansas City

Price was decent, the front desk clerk that checked us in was pleasant and friendly.

We were not impressed that they put us next to a resident who was known to be loud and disruptive all night long. We had to get up at 4 am and tell her to be quite We were trying to sleep. When we mentioned it at the front desk, we were told that we should have called the front desk and they would have taken care of it. They should have walked the hall to check, knowing how she is. The continental Breakfast needs some help also. The bagels was stale, the gravy, eggs were runny and there was no batter for waffles. It was a hard pass for us.

Can’t cancel reservations. Even when made and attempted to cancel well in advance.

It was a very clean, friendly atmosphere! I will return regularly when possible

Na

Room was a good size

The refrigerator and microwave were dirty. When I asked for extra pillows I was told that they could only let each room have 1 extra. Bed was hard and pillows were small like throw pillows. Air conditioner was not consistent. Had it set at 65 but woke up sweating several time bc room was hot. Also the bathroom door would not open all the way. It would get stuck on the tile in bathroom

I really didn’t like the property there wasn’t much to see the rooms smelled really bad and the shower and bathroom area looks like it hadn’t been clean.

The bathrooms weren’t clean all the way. The room also smelled really bad and the attendant had a really strong smell of tobacco.

• The rooms had an unpleasant odor, and the furniture was dusty and dirty. • One of the chairs had a visible hole, and the bedsheets and towels were not clean. • The bathroom door was difficult to open. • There was no table or proper space for the coffee maker or microwave. • The breakfast quality was poor, and overall service and hospitality appeared very unprofessional. This property is in need of serious inspection and improvements to meet basic cleanliness and comfort standards. I hope you will address these issues promptly for the benefit of future guests.

Maybe new management

The toilet water ran after flushing. We had to stop it manually. The security lock on door was loose. The breakfast was sparse. No fruit, no meat just eggs.